Remote Virtual Operations Specialist

1 week ago

Quezon City, National Capital Region, Philippines beBeeVirtualOperations Full time ₱500,000 - ₱600,000
Job Overview

We are seeking a highly skilled Virtual Operations Specialist to join our team.

This role involves managing end-to-end operations, automating tasks, and delivering high-quality results.

Key Responsibilities:
  • Process Improvement: Develop and maintain workflows to streamline processes and increase efficiency.
  • Outbound Management: Oversee ICPs, sequences, call lists/scripts, and deliverability to drive business growth.
  • Meeting Coordination: Coordinate booking links, send pre-call packs, and update pipelines/notes/tasks to ensure seamless communication.
  • Transcription Quality: Ensure 100% coverage with Fathom/Plaud, QA, and route by Brand to meet quality standards.
  • Social Media Management: Develop a rolling content calendar, schedule posts, engage daily, sync leads, and report monthly to enhance social media presence.
  • AI Support: Draft summaries, follow-ups, objection handling, and snippet libraries to provide exceptional customer support.
  • Reporting and Analysis: Create a weekly dashboard covering meetings, pipeline, deliverability, and automation health to inform business decisions.
Requirements:
  • Bachelor's degree in any related field.
  • 3+ years of experience as a Virtual Assistant or similar role.
  • Experience with Apollo, GHL, SimpleTalk (or similar), Outlook, Fathom/Plaud, SharePoint/Drive, Zapier/Make/Power Automate, strong English, and SOP documentation.
  • LinkedIn company & founder page operations.
  • Nice-to-Have: Deliverability (SPF/DKIM/DMARC), Canva/Capcut, Apps Script/Python.
  • Experience working with U.S.-based clients is a plus.
Workstyle & KPIs:
  • Proactive, checklist-driven, 4+ hrs U.S. Eastern overlap.
  • Transcripts: 100% same day.
  • Bounce rate < 2%; CRM records > 95% complete.
  • 90%+ of planned social posts published on time.
  • Brand separation: 100% accurate.
Why Join Us?

We value your effort, grow together, and aim to empower you.

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