Project Support Specialist

19 hours ago

Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time $7,200 - $7,800
Job Overview

This role is focused on delivering exceptional customer support while collaborating with the Service Manager to guide the Service Technician Team in understanding their daily schedules, performance goals and expectations.

Key Responsibilities:
  • Maintain a high level of professionalism with clients and staff.
  • Provide top-notch customer service by establishing a positive rapport with the client.
  • Respond promptly to all service calls.
  • Collaborate as a team member to mitigate problems and issues.
  • Convert information into required electronic format.
  • Prepare, back-up, compile, update, and sort document data files into a prescribed computer database.
  • Comply with data integrity and security protocols.
  • Assist Service Manager in resolving emergencies in a timely manner.
  • Oversee scheduling of service team and provide recommendations to Service Manager for department needs.
  • Deliver weekly progress updates to the Service Manager and client point of contact.
  • Obtain quotes from qualified subcontractors when necessary.
  • Participate in project kick-off meetings that include key participants from sales, engineering, fabrication, installation, and programming departments when needed.
  • Attend regular internal virtual CoitCom meetings.
  • Verify completed work for accuracy.
  • Pursue opportunities to improve department efficiency, reduce costs, and enhance product quality through customer feedback.
  • Track and provide accurate project status / milestones to Service Manager and or client point of contact.
  • Participate as needed in prescribed training curriculum.
  • Conduct or schedule product / system trainings for CoitCom Service Team members.
  • Responsible for self-directed development and participate as needed in prescribed training curriculum.
  • May include after hours and on-call duties with guaranteed response times.
  • Additional duties as assigned by management.
Requirements:
  • Superior written and verbal communication skills.
  • Must be responsible, self-motivated, self-starter, personable and well-organized.
  • Understand AV system functionality and installation processes and techniques.
  • Ability to read and comprehend project technical and construction documents.
  • Proficient with Microsoft Office (Word, Excel, Outlook), Keynote, and Adobe Acrobat.
  • Self-starter capable of working independently and meeting deadlines.
  • Exceptional customer service skills to deal with both internal and external customers.
  • Ability to manage multiple tasks simultaneously.
  • Strong interpersonal skills: ability to work with diverse groups.
  • Ability to demonstrate planning, organizing, and implementing skills which allow the successful completion of a project by a specific due date.
  • Must be able to effectively handle stressful situations.
  • Must be able to read and effectively interpret general business documentation.

  • Project Support Specialist

    20 hours ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time $43,000 - $58,000

    We are seeking an organized and detail-oriented professional to join our team as a Project Support Specialist.Job SummaryThis role plays a key part in ensuring smooth end-to-end order fulfillment by processing orders, coordinating with vendors, and maintaining clear communication with internal teams and clients.The ideal candidate thrives in fast-paced...

  • Support Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeSupport Full time ₱800,000 - ₱1,150,000

    High-Level Support SpecialistThe High-Level Support Specialist provides administrative support to senior management, ensuring seamless operations and efficient communication. This role requires exceptional organizational, time management, and problem-solving skills.Key Responsibilities:Administrative CoordinationOrganize and maintain electronic and physical...

  • Project Management Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeManagement Full time CA$99,396 - CA$129,994

    Job DescriptionWe are seeking a skilled Project Management Specialist to provide expert project management services for the delivery of infrastructure and environmental projects.The successful candidate will act as a technical specialist, providing research, analysis, and advice to support Client-Partner organizations in achieving their goals.This role...

  • Virtual Support Specialist

    20 hours ago

    Iloilo City, Western Visayas, Philippines beBeeSupport Full time $45,000 - $55,000

    Job Opportunity: Virtual Support SpecialistWe are seeking a versatile and organized Virtual Support Specialist to support our day-to-day operations.The ideal candidate will be able to manage multiple small tasks, have strong English communication skills, and be proficient with tools like Google Workspace and Slack.This role involves a mix of administrative,...

  • Project Management Support Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeAdministrative Full time ₱600,000 - ₱1,200,000

    Job OverviewAs a key member of our project management team, you will play a crucial role in ensuring the smooth operation of our projects and programs. The successful candidate will provide administrative support for the ongoing management of projects and programs.Key Responsibilities:Manage user access and implement taxonomy updates as required.Oversee the...

  • Marketing & Content Specialist

    7 days ago

    Bacolod City, Western Visayas, Philippines Helen's Project Full time ₱70,000 - ₱120,000 per year

    Marketing & Content SpecialistLocation: RemoteType: Part-Time or Full-TimeHelen's Project is seeking a Marketing & Content Specialist who can combine creativity with strategy to grow our visibility, strengthen our community relationships, and bring our mission to life through engaging campaigns.We're looking for someone who thrives in a remote environment,...

  • IT Project Management Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeProject Full time ₱1,500,000 - ₱2,000,000

    Join us as an IT Project Management Specialist, overseeing multiple software development projects. This role involves ensuring smooth collaboration with developers and translating business needs into actionable plans.Job DescriptionWe are seeking a skilled IT Project Coordinator to manage at least two IT/software development projects, ensuring milestones,...

  • Executive Support Specialist

    20 hours ago

    Iloilo City, Western Visayas, Philippines beBeeSupport Full time $80,000 - $100,000

    Job Title: Executive Support SpecialistThe role of the Executive Support Specialist is to provide high-level administrative support to senior executives. This includes managing complex schedules, coordinating travel arrangements, and preparing documents and presentations.Manage calendars, scheduling meetings across time zones, prioritizing engagements, and...

  • Engineering Support Specialist

    20 hours ago

    Iloilo City, Western Visayas, Philippines beBeeTechnical Full time ₱300,000 - ₱500,000

    We are seeking a detail-oriented individual to provide technical support for ongoing engineering projects. The ideal candidate will have excellent organizational skills, strong attention to detail and effective communication skills.Job Overview:The Engineering Support Specialist will work closely with the team to prepare drawings, diagrams, and documentation...

  • Elite Administrative Support Specialist

    2 hours ago

    Iloilo City, Western Visayas, Philippines beBeeAdministrative Full time ₱100,000 - ₱120,000

    Job SummaryThis is a senior-level position for an administrative support specialist who will be responsible for managing high-priority calendars, making travel arrangements, and preparing expense reports. The ideal candidate will have excellent time management skills, the ability to act without guidance, and a strong attention to detail.Main...