Results-Driven Collections Representative

6 days ago

Sorsogon, Bicol, Philippines beBeeCollections Full time ₱700,000 - ₱1,500,000
Results-Driven Collections Representative Opportunity

We are seeking a highly skilled and experienced Results-Driven Collections Representative to join our dynamic team. As a key member of our contact center team, you will be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and maintaining accurate records while delivering exceptional service.

The ideal candidate will have a strong background in collections or a similar contact center role, with excellent negotiation and conflict resolution skills. You will be fluent in English, with Spanish language skills being an added advantage.

Key Responsibilities:
  • Contact customers with overdue accounts to negotiate payment arrangements.
  • Maintain accurate records of collection activities.
  • Adhere to compliance regulations and maintain confidentiality.
  • Meet daily and monthly collection targets and call quality standards.
Requirements:
  • High school diploma or equivalent.
  • 1-2 years of experience in collections or a similar contact center role.
  • Strong negotiation and conflict resolution skills.
  • Ability to remain professional and calm under pressure.
  • Familiarity with debt collection laws and practices.
Benefits:
  • A competitive compensation package.
  • A comprehensive benefits program.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
About Us:

We are a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are committed to excellence and innovation, and we value our employees as our greatest asset.

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