
Transformational Business Excellence Leader
17 hours ago
Drive business excellence and transformation across all facets of the Clients & Industries function.
Key Responsibilities:- Optimize resource allocation to enhance profitability by driving financial management initiatives with Finance.
- Ensure compliance with regulatory requirements and internal policies across all operations, adapting processes during transformation in collaboration with Central and C&I Business Operations.
- Oversee workforce demand management with GDS C&I Competency Leads and Talent teams to ensure alignment with business goals and effective resource utilization during change periods.
- Lead deployment of business continuity plans, coordinating with GDS C&I Competency Leads and location teams to align Pillar location strategies for continuity.
- Collaborate with the GDS Clients & Industries leadership team to align business strategies and operational plans with transformation efforts.
- Work with Global, Region, and GDS transformation offices to execute transformation initiatives within GDS Clients & Industries.
- Liaise with the GDS Enablement Services umbrella to ensure integration and support for transformation initiatives.
- Identify opportunities for innovative thinking by deploying technology and AI tools, working with Competency Leads, Service Excellence, and DPS teams to enhance processes and drive digital operating models.
- Achievement of financial targets and improved profitability metrics within transformation context.
- Regulatory and internal policy compliance with successful adaptation during transformation.
- Measurable impact of corporate responsibility initiatives aligned with transformation goals.
- Increased employee engagement and skill development through learning programs supporting transformation.
- Efficient workforce management with optimal resource allocation during transformation.
- Robust business continuity plans with minimal disruption during transformation.
- Positive feedback from leadership and support functions on collaboration and effectiveness in driving transformation.
- Innovative solutions through deployment of technology and AI tools enhancing efficiency.
- Bachelor's degree in Business Administration, Finance, or related field; Master's degree preferred.
- 8–10 years of experience in business management, operational excellence, or related role in a professional services environment with transformation focus.
- Proven track record of driving financial performance and managing compliance, especially during change.
- Understanding of corporate responsibility and sustainability practices integrated into transformation efforts.
- Experience in workforce planning and demand management during transformations.
- Excellent leadership, communication, and interpersonal skills to influence and engage stakeholders.
- Strong analytical and problem-solving skills with data-driven decision-making.
- Proven ability to manage complex, multi-stakeholder programs.
- Familiarity with technology and AI tools to enhance business processes.
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
- Familiarity with Adobe Analytics and content performance tools.
- Seniority level: Director
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Professional Services
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