Operations Management Specialist

1 month ago


Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

We are seeking an Operations Management Specialist to join our team at Eteam Workforce Private Corporation.

The scope of this role is to support the Cloud Migration Simulation lab by expanding our Shared Services team. This will enable us to continue performing our existing functions while allowing more partners to take our class.

Key responsibilities include:

  • Data cleanup and validation
  • Final grading of partner simulations
  • Submitting reports on overall and individual performance
  • Responding to tickets submitted by company partners

This role requires flexibility in working with APAC and/or EMEA hours.

Successful candidates will have:

  • A customer service background
  • Experience managing Learning Management Systems (LMS)
  • The ability to manage high-volume demands
  • Expertise in Microsoft Excel and Google Sheets
  • Demonstrated talent in inspiring change from customer feedback
  • Familiarity with Service Desk tools

We offer a competitive salary, ranging from Php35,000 to Php50,000 per month, commensurate with experience and qualifications.

Beyond the job requirements, we value adaptability, professionalism, and effective communication.



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