
Performance Implementation Specialist
3 days ago
This role is responsible for leading the implementation of performance management solutions according to the agreed timeline, process and standards. It will work to coordinate deployment cycles, working closely with colleagues in Region Talent teams, managing and maintaining relationships to enable execution and resolving or escalating issues as they arise.
Key Responsibilities
- Understand and execute the agreed Performance Management service strategy
- Support the understanding of performance management processes and standards necessary to ensure effective deployment
- Manage the delivery of deployment cycles to ensure the effective deployment of the performance management solution. Work closely with Region Talent teams to ensure effective delivery at local level and resolve or escalate issues as they arise
- Work to manage and maintain strong connections with Region Talent teams, including 1-2-1 discussions and/or Region networks
- Collaborate with Region TD specialists to capture structured feedback on performance management cycle delivery. Capture, present and discuss opportunities for continuous improvement with TD colleagues in the Executive
- Work with Talent colleagues to monitor the effectiveness of performance management solution and delivery. Manage and communicate agreed improvements to the process, standards and tools
- Propose new solutions or define changes/improvements to existing services and solutions where required
- Customize/develop performance management documentation provided by Talent Development colleagues (as required) to clearly communicate processes and policies to Regions/SLs
- Have an understanding and help communicate the link between LEAD and the Global Career Framework
- Monitor external trends and best practices in Talent Development and Performance Management, consider and propose ways to optimize the service or efficiency of service delivery as required
- Work flexibly as part of project teams/squads as a subject matter expert (SMR). Provide technical insights and knowledge to ensure the effective design and implementation of new or improved Talent solutions
Analytical/Decision Making Responsibilities
- Decisions relating to management and coordination of deployment cycle delivery (start, middle and year end)
- Gather and analyze feedback and other data/information to monitor and assess service performance. Highlight opportunities for improvement
- Analyze and leverage market and business insights to provide input to the development of the Talent Development service strategy and solutions
Supervision Responsibilities
- Work closely with Talent colleagues (Global, Region and HRS) to manage deployment of LEAD, monitor performance and ensure effective feedback to drive improvement
- Proactively participate in meetings to ensure effective execution of Talent function strategy and associated processes
- As allocated, conduct analysis or research to resolve issues and propose solutions to improve LEAD performance
- Help establish, prepare and optimize meetings and networks with global and Region Talent teams to communicate changes to strategy or solutions, share best practices and capture needs across the firm
What We Offer
As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being.
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
Other Requirements
- Due to global nature of the role; travel and willingness to work alternative hours will be required
- Due to global nature of the role; English language skills - excellent written and verbal communication will be required
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