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Quality Improvement Specialist

2 weeks ago

Pasig, National Capital Region, Philippines Aumtrend Full time
Continuous Improvement Expert

Aumtrend is a dynamic organization seeking an experienced professional to lead its Business Excellence Team. As Continuous Improvement Manager, you will play a crucial role in ensuring that the team meets high standards for monitoring customer contact points and identifying opportunities for growth.

The ideal candidate will have excellent communication skills, both written and verbal, with the ability to present information effectively to internal and external associates. They should also be able to organize and prioritize projects in a fast-paced environment, mentor and coach team members, and foster a customer service disposition.

Salary: 80k-100k total package

Job Type: Full-time

Industry: Human Resources

Seniority Level: Mid-Senior level

  • Develop and implement reports to establish patterns and trends in customer contact points.
  • Lead proactive initiatives for business process improvements and protect organizational assets.
  • Mentor, coach, and provide direction to a team of employees.
  • Foster a culture of continuous improvement and professionalism within the team.