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Quality Assurance Specialist

1 week ago

Pasig, National Capital Region, Philippines SugarTech Inc. Full time

The Quality Assurance Specialist plays a vital role in upholding our commitment to delivering superior software solutions that exceed client expectations.

Key Responsibilities
  • Develop and implement quality assurance processes, establishing a robust framework within the organization. Define and implement quality assurance policies, procedures, and standards to ensure consistent adherence to best practices across all stages of software development.
  • Conduct comprehensive testing, collaborating with software engineers, product managers, and other stakeholders to develop and execute thorough test plans. Conduct functional, performance, usability, and regression testing to validate the quality and reliability of our software solutions. Identify and document defects, track their resolution, and ensure timely delivery of high-quality products.
  • Perform automated and manual testing, utilizing appropriate testing methodologies, tools, and frameworks to conduct automated and manual testing of software applications. Design, develop, and maintain automated test scripts to streamline testing processes and improve efficiency. Perform manual testing when necessary to validate user experience and ensure optimal software performance.
  • Conduct root cause analysis, investigating and analyzing software defects or issues to determine their root causes. Collaborate with development teams to identify areas for improvement in software design, coding, or testing processes. Propose and implement corrective actions to prevent recurrence of issues and enhance overall software quality.
  • Cross-functional collaboration is essential; work closely with software engineers, product managers, and UX/UI designers to understand project requirements, ensure comprehensive test coverage, and provide feedback on usability and user experience. Proactive collaboration throughout the software development lifecycle identifies and addresses quality-related concerns.
  • Maintain and report quality metrics, establishing key performance indicators (KPIs) to measure software quality and identify improvement opportunities. Regularly monitor and analyze quality data to track trends, identify patterns, and provide insightful reports to management and relevant stakeholders.