
Director of Workforce Planning
1 day ago
A key position for a Workforce Optimization Lead involves designing and implementing schedules that meet strategic objectives, thereby driving superior customer experiences.
- Develops schedules based on business requirements and provides overtime requirements/voluntary time off to ensure efficient and effective staffing.
- Monitors performance in real-time, tracking, documenting, and communicating agent activity across multiple lines of business.
- Prepares and publishes timely reports with accuracy and timeliness of data.
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Workforce Planning
3 days ago
Angeles City, Central Luzon, Philippines MCI Full timeOverviewJoin to apply for the Workforce Planning role at MCI.Location: Angeles City, PH • Full-TimeKey ResponsibilitiesAnalyze historical workforce data, including turnover rates, productivity metrics, and performance evaluations, to identify trends and patterns.Assess current workforce capabilities, skills inventory, and demographic data to inform future...
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Workforce Planning Analyst
1 week ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time $104,000 - $130,878 per yearAbout the Job: WFM Planning Analyst (Clark) Work Arrangement: Hybrid (2-3x/week onsite until further notice) Responsibilities:The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience.It also entails gathering and reviewing a...
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Workforce Planning Manager
2 days ago
Tarlac City, Central Luzon, Philippines beBeeTalent Full time ₱39,708 - ₱407,568Talent Acquisition LeaderThis role oversees strategic workforce planning, recruitment operations and talent management across the organization. It involves designing and implementing recruitment strategies, optimizing applicant tracking systems, leading a team of talent acquisition professionals and ensuring all workforce needs are met in alignment with...
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Workforce Assistant Manager
11 hours ago
Angeles City, Central Luzon, Philippines UNIVERSAL ACCESS and SYSTEMS SOLUTIONS, PHIL. INC. Full time $70,000 - $120,000 per yearAbout the role As the Workforce Assistant Manager at UNIVERSAL ACCESS and SYSTEMS SOLUTIONS, PHIL. INC.', you will play a key role in ensuring the efficient staffing and scheduling of our customer service contact center in Angeles City, Pampanga. This full-time position will see you work closely with the Workforce Management team to optimize our workforce...
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Workforce Management Assistant Manager
11 hours ago
Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full time ₱70,000 - ₱120,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Workforce Management Assistant Manager located in Angeles. The Assistant Manager will be responsible for capacity planning, analytical skills, workforce management, program management, and workforce planning.QualificationsCapacity Planning and...
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Workforce Planning Manager
1 week ago
Cebu City, Central Visayas, Philippines Ameeratel Inc. Full time $80,000 - $120,000 per yearAmeeratel Inc. is hiring a Full time Workforce Planning Manager role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableMore than 4 years of relevant work experience required for this roleJob Summary:We are looking for a highly skilled Workforce Manager - BPO Industry to oversee workforce planning, scheduling,...
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Strategic Recruitment Director
1 day ago
Angeles City, Central Luzon, Philippines beBeeTalent Full time ₱500,000 - ₱600,000Director of Talent Acquisition and DevelopmentThis role oversees the recruitment and talent acquisition functions for affiliated companies.The successful candidate will develop long-term workforce planning strategies, execute high-volume and specialized recruitment campaigns, and drive continuous improvement within the talent acquisition process.Duties and...
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Workforce Optimization Specialist
1 day ago
Angeles City, Central Luzon, Philippines beBeeAnalyst Full time ₱1,200,000 - ₱1,500,000Job OverviewThe Role of a Workforce Management Analyst is pivotal in ensuring the efficient allocation and utilization of workforce resources. This involves analyzing data to forecast demand, schedule staff, and optimize processes to minimize dissatisfaction among clients.Main Responsibilities:Accurately maintain forecasts and capacity plansGenerate...
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WFM Planning Analyst
1 week ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time $104,000 - $130,878 per yearTASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...
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Senior Workforce Strategist
2 weeks ago
Angeles City, Central Luzon, Philippines beBeeSupervisor Full time ₱900,000 - ₱1,200,000OverviewThe role of Workforce Supervisor is a pivotal position within the organization, responsible for overseeing the overall management and direction of the workforce. This includes motivating Analysts and SMEs to ensure that client/customer goals are met. The Workforce Supervisor analyzes work volume variances to forecast and adjust scheduling/staffing...