Strategic Business Solutions Specialist

2 days ago


Makati City, National Capital Region, Philippines EastWest Bank Full time
About the Job

Location: Makati, Philippines

We are seeking an experienced Business Analyst (Planning and Governance) to join our Technology and Productivity Team in Makati.

This role involves acting as a liaison between IT and business units to develop or enhance systems and technology, identifying, evaluating, and documenting business and systems requirements. You will prepare functional specifications and gap analyses to guide solution development and collaborate with technical and non-technical SMEs to recommend solutions or alternatives.

Key Responsibilities:

  • Study business strategy, drivers, priorities, and current processes, including business continuity.
  • Understand external interfaces affecting internal processes and the functional capabilities of solutions in the Bank's ecosystem.
  • Validate Concept Papers for feasibility, technology assumptions, and NPV.
  • Document information and data requirements, including regulatory, risk management, and compliance impacts.
  • Assist in developing and vetting Business Requirements Documents (BRD) and translating them into Functional Specification Documents (FSD) and Gap Analyses Documents (GAD).
  • Address Quality Assurance, Compliance, and Audit observations to ensure adherence to the Banks standards.

What We're Looking For:

  • Bachelors or Post Graduate degree in Computer Science, Engineering, Information Systems, Industrial Engineering, Finance, or Business Management.
  • At least 3 years of experience in two IT disciplines or 5 years in business disciplines.
  • Minimum 1 year as a business analyst on a large project involving at least 3 critical business processes.
  • Experienced team contributor in cross-functional teams.
  • Strong soft skills in communication, problem-solving, decision-making, negotiation, and financial analysis.
  • Knowledge of retail/corporate banking, loans, consumer financing, wealth management, and marketing is preferred; familiarity with Core Banking Systems (CASA, Loans, Credit Cards) is required.
  • Working knowledge of project delivery methodologies and Business Process Modelling methodologies.
  • Membership in relevant professional bodies and certifications is advantageous.

Career Development and Growth Opportunities

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth


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