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Senior Customer Support Specialist

2 weeks ago

Manila, National Capital Region, Philippines enablesGROUP Full time

As a Senior Customer Support Specialist with enableGROUP, you will be responsible for assessing clients' needs, providing tailored recommendations, and ensuring that families make informed decisions about aged care placement. Your strong written and verbal communication skills will enable you to provide accurate information and advice to clients. You will work closely with other members of our team to facilitate placement introductions to aged care providers and provide referrals to other third-party service providers.

Your ability to multitask effectively and maintain accurate records is essential in this role. With a mature approach and a strong commitment to helping families place their loved ones into aged care, you will thrive in this dynamic environment. Experience in aged care or health services is a plus, but not essential.