
Technical Solution Design Expert
1 day ago
Technical Solution Design Expert
The Technical Solution Design Expert plays a pivotal role in leading assigned projects from conception to delivery. This key position translates high-level architectural designs into detailed technical solutions, ensuring end-to-end system integration and delivery that meets business and operational requirements.
This critical role requires the ability to work collaboratively with cross-functional teams, including System Analysts, Project Managers, and Business Analysts, to refine and validate business and technical requirements. The Technical Solution Design Expert must have a strong understanding of the Software Development Life Cycle (SDLC) and Agile/DevOps methodologies, as well as experience with Unix/Linux, shell scripting, Java, SQL, and cloud fundamentals.
Key Responsibilities:
- Lead the creation of the Solution Plan (SP) based on the High-Level Solution (HLS) provided by the Solution Architect.
- Collaborate with the System Analyst to break down the HLS into actionable technical packages across applications and components.
- Work closely with the Project Manager (PM) and Business Analyst (BA) to refine and validate business and technical requirements.
- Review and validate the Detailed Functional Specification (DFS) with the System Analyst to ensure alignment with the planned solution.
- Coordinate with Subject Matter Experts (SMEs), Network Engineers, and Security teams to ensure holistic and secure end-to-end system design.
- Oversee the setup of testing and production environments in collaboration with System Administrators and Database Administrators through the System Analyst.
- Support the Systems Analyst during the production handover process.
- Lead technical readiness activities, ensuring support teams are prepared to manage the system post-deployment.
- Oversee cutover planning and execution for deploying system enhancements into production.
- Provide technical leadership during the stabilization period after deployment, managing escalations and production issues.
- Partner with the PM and Service Management team to monitor system performance and assist with project closeout and knowledge transfer.
Minimum Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
- Minimum of 3–5 years of experience in telecommunications, IT, or Cloud services.
- Prior experience as a technical lead in solution design or systems integration projects is highly preferred.
- Experience in designing or supporting systems or core processes and functional areas relevant to the vertical or industry to which the role is assigned.
- Knowledge: Must be knowledgeable and have basic knowledge in the following:
- Strong understanding of the SDLC and Agile/DevOps methodologies.
- Working knowledge of Unix/Linux, shell scripting, Java, SQL, and cloud fundamentals.
- Familiarity with SOAP/REST APIs and enterprise integration patterns.
- Solid understanding of project delivery frameworks and governance.
Skills:
- Strong communication, interpersonal, and stakeholder management skills.
- Sound judgment and problem-solving capabilities.
- Effective leadership of small technical teams or workstreams.
- Ability to work independently and within cross-functional teams.
- Comfortable working under pressure and meeting tight SLAs.
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