Mortgage Support Specialist

2 days ago

Taguig, National Capital Region, Philippines beBeeSupport Full time ₱900,000 - ₱1,200,000
Mortgage Support Specialist

We seek a Mortgage Support Specialist to deliver exceptional support in mortgage documentation, compliance, and lender communication. The ideal candidate has strong experience in administrative excellence, efficient loan processing, and seamless client coordination.

This role is perfect for someone who thrives in a fast-paced environment, is highly organized, and is committed to delivering exceptional client service.

The successful candidate will be supporting an Australian client, which upholds a strict Code of Practice requiring professionalism, ethical behavior, transparency, and an unwavering commitment to clients.

Responsibilities

  • Loan Application Management:

    Assist in gathering and verifying client documents (e.g., income statements, credit reports, bank statements).

    Prepare and submit loan applications to lenders, ensuring accuracy and compliance.

  • Client & Lender Communication:

    Serve as the primary point of contact for clients, answering inquiries and providing updates.

    Coordinate with lenders, underwriters, and settlement agents to ensure smooth loan approvals.

  • Compliance & Documentation:

    Ensure all documentation is complete and compliant with regulatory and lender guidelines.

    Conduct preliminary assessments to determine client eligibility and loan options.

  • Administrative & Support Tasks:

    Schedule appointments and manage the mortgage broker's calendar.

    Prepare and send loan estimates, disclosures, and follow-up emails.

Qualifications

  • Minimum 4+ years of hands-on experience in Australian mortgage broking support or back-office loan processing.

  • Solid track record in preparing, submitting, and tracking loan applications for Australian lenders and aggregators.

  • Experienced in handling full loan life cycle – from document collection and compliance checks to settlement coordination.

  • Familiar with CRM tools like Salesforce, HubSpot, Velocify, or industry-specific systems.

  • Strong command of Microsoft Office Suite and cloud collaboration tools.

  • Confident navigating VOIP tools like Zoom Phone, RingCentral, or 3CX for client and lender communication.

  • Proven ability to conduct preliminary assessments and identify loan options based on income and financial documentation.

  • Exceptional document management skills with high attention to detail and accuracy.

  • Strong follow-up processes to ensure timely responses from lenders, clients, and third parties.

  • Fluent in professional English (written and verbal) with the ability to communicate confidently with Australian clients and stakeholders.

  • Friendly, client-focused, and capable of managing expectations with care and clarity.

  • Able to build rapport, explain mortgage processes simply, and manage multiple active loan files.

  • Reliable high-speed internet with backup connection.

  • Quiet home office environment conducive to professional communication and confidentiality.

  • Availability to work AEST/ACST hours (aligned with South Australia business times).

  • Bachelor's degree in Finance, Business Administration, Accounting, or a related field (preferred but not essential with strong industry experience).

  • Mortgage Support Specialist

    1 day ago

    Taguig, National Capital Region, Philippines beBeeMortgage Full time ₱3,500 - ₱5,000

    Job OverviewWe seek a highly skilled Mortgage Support Specialist to provide administrative support in mortgage broker processes and software proficiency.Key ResponsibilitiesAssist the Broker throughout the loan application process, ensuring timely completion and compliance with regulations.Support brokers at all stages of the loan process, from initial...

  • AU Mortgage Underwriter

    4 weeks ago

    Taguig, National Capital Region, Philippines GBSS (Galilee Business Support Services) Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from GBSS (Galilee Business Support Services)Team Leader, Talent Acquisition | Driving End-to-End Recruitment Excellence | AU Mortgage Recruitment ExpertOfficial role title:UnderwriterWe're looking for a detail-oriented and commercially minded Underwriter to join our dynamic Lending...

  • Support Mortgage Professional

    2 weeks ago

    Taguig, National Capital Region, Philippines beBeeMortgage Full time ₱1,500,000 - ₱2,500,000

    We are looking for an experienced customer service professional to join our team as a Mortgage Support Officer. As a key member of our support team, you will be responsible for delivering exceptional service and maintaining a high level of professionalism when assisting mortgage brokers via chat and phone.Job DescriptionThe Mortgage Support Officer will be...

  • Mortgage Processing Specialist

    2 days ago

    Taguig, National Capital Region, Philippines beBeeLoan Full time A$21,600 - A$29,400

    Job OverviewWe are seeking a detail-oriented and ambitious mortgage processing specialist to join our growing operations team. This role offers an exceptional opportunity to learn from industry-leading systematic processes while building a career in premium mortgage services.You will be responsible for managing loan applications, processing and submitting...

  • Mortgage Operations Coordinator

    1 day ago

    Taguig, National Capital Region, Philippines beBeeMortgage Full time ₱420,000 - ₱600,000

    Job Title: Mortgage Support SpecialistAs a key member of our team, the Mortgage Support Specialist plays a vital role in the mortgage industry by providing strategic support to debt advisory specialists. Their primary responsibility is to prepare evidence, data, and research before engagement to enable efficient delivery of advisory work.Key...

  • Mortgage Credit Specialist

    1 day ago

    Taguig, National Capital Region, Philippines beBeeCredit Full time ₱400,000 - ₱800,000

    Job Role:We are seeking a mortgage credit specialist to perform in-depth analyses of loan applications and evaluate financial data, credit reports, and risk factors to provide recommendations for our lending team.About the Position:Perform thorough credit assessments of mortgage loan applicationsEvaluate complex financial data, credit reports, and risk...

  • Mortgage Support Professional

    16 hours ago

    Taguig, National Capital Region, Philippines beBeeMortgage Full time ₱700,000 - ₱1,000,000

    We are seeking a Mortgage Support Professional to join our team. As a key member of our mortgage processing unit, you will play a crucial role in ensuring the smooth execution of loan applications.Key ResponsibilitiesMaintain accurate documentation and data throughout the loan processCollaborate with internal stakeholders to ensure timely loan...

  • Australian Mortgage Specialist

    1 day ago

    Taguig, National Capital Region, Philippines beBeeMortgage Full time ₱900,000 - ₱1,200,000

    Job RoleAs a mortgage specialist, you will have a significant impact on shaping mortgage journeys with precision and care by managing pre-credit loan processing tasks including retention pricing, valuations, data entry, and post-settlement support.Key ResponsibilitiesConduct retention pricing of existing client bookPrepare servicing calculators for...

  • Mortgage Expert

    2 weeks ago

    Taguig, National Capital Region, Philippines beBeeUnderwriter Full time ₱450,000 - ₱900,000

    We're seeking a detail-oriented and commercially savvy Underwriter to join our dynamic Lending team. If you have experience in Australian mortgage underwriting and enjoy working with third-party originators, this role offers a great opportunity to make a meaningful impact in a fast-paced, customer-focused environment.About the Role:As an Underwriter, you'll...

  • Mortgage Loan Processing Specialist

    1 day ago

    Taguig, National Capital Region, Philippines beBeemortgage Full time A$2,500 - A$28,000

    Mortgage Loan CoordinatorWe are seeking a highly skilled Mortgage Loan Coordinator to support our mortgage broking team. As a key member of the team, you will play a crucial role in ensuring seamless loan processing for clients.This is an excellent opportunity for someone with strong knowledge of mortgage lending processes and lender requirements who is...