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Collections and Revenue Management Specialist

1 week ago

Manila, National Capital Region, Philippines Canva Full time
Accounts Receivable and Billing Expert: Collections
CANVA seeks an exceptional Accounts Receivable and Billing Expert to lead our Collections efforts. This role is ideal for an experienced professional who thrives in fast-paced environments and possesses a passion for streamlining processes and driving results.

Your Responsibilities
- Spearhead the development and implementation of efficient accounts receivable operations
- Lead the team in managing collections, credit memos, refunds, and chargebacks with precision and speed
- Develop and maintain relationships with key stakeholders, including Sales, Deal Desk, Shared Services, and Enterprise Customers
- Identify areas for improvement and implement process enhancements to boost productivity and reduce costs

Requirements
- Proven track record of successfully leading collections and accounts receivable efforts
- Strong analytical and problem-solving skills, with a focus on identifying opportunities for process improvements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with cross-functional teams and external partners
- Experience working with CRM systems, Accounting ERPs & Billing Systems, Customer Service Desks, and revenue platforms

Benefits
- Equity packages to align your success with ours
- Inclusive parental leave policy supporting all parents and carers
- Annual Vibe & Thrive allowance to support wellbeing, social connection, office setup, and more
- Flexible leave options empowering you to be a force for good, take time to recharge, and support personal growth

Grow With Us
CANVA is committed to fostering a culture of innovation and growth. As an Accounts Receivable and Billing Expert, you'll have the opportunity to shape our Collections strategy and contribute to the development of our Quote-to-Cash process.