
Customer Service Manager
1 day ago
The role of a Customer Service Manager is to lead a team responsible for delivering exceptional customer service.
Main Responsibilities:- Team Leadership: Foster a collaborative environment, motivate staff, and ensure alignment with business objectives.
- Service Quality: Oversee the provision of high-quality services, monitor performance metrics, and implement process improvements.
- Talent Development: Design and execute training programs, mentorship initiatives, and succession planning to enhance team capabilities.
- Documentation and Reporting: Ensure accurate and timely documentation using Salesforce and other tools, facilitating data-driven decision-making.
- Candidates must hold a Bachelor's degree (4–5 years) in a relevant field.
- Minimum 1 year experience as Team Lead or Supervisor in a healthcare-related setting.
- Demonstrated leadership, analytical, decision-making, and communication skills.
This position requires working in Makati with a mid-senior level position and full-time employment type in the customer service and management industry within health and human services.
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Customer Service Representative
3 days ago
Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱30,000 per yearTSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...
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Customer Service Manager
2 days ago
Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱20,000 - ₱40,000 per yearAs a Customer Service Manager for our travel agency, you will lead and oversee the customer service operations to ensure excellent client support across all communication channels. You will be responsible for supervising customer service representatives, ensuring proper handling and timely resolution of client concerns, and maintaining high service...
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Customer Service Manager
2 days ago
Makati City, National Capital Region, Philippines Anko JV Company, Inc. Full time $60,000 - $80,000 per yearJoin the TeamAnko Customer Service Managers play a critical role in driving store performance and team success by ensuring operational excellence, delivering exceptional customer experiences, and maintaining compliance across our stores. As a key part of our store leadership team, you are responsible for supporting financial outcomes and creating a positive...
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Event Florist
2 days ago
Quezon City, National Capital Region, Philippines Kaizen United Customer Service Company Full time ₱396,000 per yearClient Consultation: Meet with clients, event planners, and businesses to discuss their floral needs, event theme, style, and budget.Essential Skills & QualificationsArtistic and Creative: A strong eye for design, color, balance, and floral composition.Customer Service Skills: The ability to communicate effectively, understand client needs, and provide...
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customer service
2 days ago
Makati City, National Capital Region, Philippines MKS WORKFORCE MANAGEMENT SERVICES INC Full time $104,000 - $130,878 per yearAbout the role We are seeking a passionate and dedicated Customer Service professional to join our dynamic team at MKS WORKFORCE MANAGEMENT SERVICES INC'. As a Customer Service representative, you will play a crucial role in providing exceptional support to our valued clients, ensuring their satisfaction and loyalty. This full-time position is based in...
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Marine Assistant Operation Manager
2 days ago
Makati City, National Capital Region, Philippines Global Process Manager Inc. Full time $104,000 - $130,878 per yearExperienceMinimum of 7 years of related work experience in any related fields in vessel business operations, shipping operations, vessel navigation, and/or machinery.Experience in training/development, process management, and data management is an advantage.2 years in a leadership or Assistant Manager role, overseeing teamsExperienced in managing...
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Customer Service Representative
2 days ago
Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per yearJob Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...
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Customer Service Representative
2 days ago
Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱16,000 - ₱20,000 per yearJob Description:Manages client accounts after deals are finalized by the Sales team.Oversees tour details, including booking terms and full client journey — from Visa Assistance to end of tour.Coordinates with the Customer Service team for account handover, including rebookings and refunds.Handles collection of payments: package fees, visa funds, taxes,...
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IT/Customer Service
2 days ago
Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time $20,000 - $30,000 per yearJob Summary: We are excited to offer a flexible, fully remote opportunity for a Customer Support Advocate to join our team. This is a non-salaried, contract-based position ideal for individuals seeking remote work with adaptable hours and a performance-based pay structure. As a Customer Support Advocate, you will serve as a front-line liaison between our...
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Customer Service Team Manager
1 week ago
Makati City, National Capital Region, Philippines beBeeLeadership Full time ₱800,000 - ₱1,200,000Job TitleA senior-level professional is sought to lead and manage a team of customer service representatives.Key ResponsibilitiesManage and oversee the activities of a team, ensuring adherence to company standards and client expectations.Monitor individual performance against specified metrics, providing necessary support and guidance for improvement.Perform...