
Program Manager
1 day ago
Join a dynamic team as a Project Manager and contribute to the success of the organization. In this role, you will oversee projects at customer experience centers, serving as the primary liaison and Learning & Development point of contact.
- Develop and maintain master project documentation, ensuring timely completion and adherence to budget.
- Collaborate with internal teams, senior executive partners, and external clients and vendors to achieve program requirements and status.
- Support the deployment, promotion, and achievement of departmental and corporate strategy, business goals, and objectives.
- Build, manage, and maintain master project documentation.
- Partner with internal teams, senior executive level partners, and external clients and vendors.
- Communicate and document program requirements and status to clients, internal team members, and other partners.
- Support the deployment, promotion, and achievement of departmental and corporate strategy, business goals, and objectives.
- Identify risk and mitigation, and escalate when necessary.
- BA/BS or equivalent relevant experience.
- 2+ years' experience in a project management role leading the deployment of medium to large scale global projects.
- Comfortable facilitating meetings and effectively completing project plans and deliverables for client-facing, senior, and executive-level management.
- Experience with project management and word processing software, spreadsheet, and flowcharting applications (MS Project, Asana, MS Office, Excel, and Visio).
- Supportive environment for career and professional development.
- Inclusive culture and community-minded organization where giving back is encouraged.
- Global team of curious lifelong learners guided by company values.
- Paid time off (PTO) and wellness and healthcare benefits.
- Great compensation package and performance bonus opportunities, including tuition reimbursement.
Our business is about making customers happy. We're a global organization that delivers exceptional customer experiences powered by our combination of humanity and technology.
We strive to reflect the communities we serve by promoting diversity and inclusivity within our workforce.
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