Lead Client Advisor

7 days ago


Biñan, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱1,200,000 - ₱1,500,000
Job Description

We are seeking a seasoned professional to join our team as a Customer Success Advocate. As a Customer Success Advocate, you will be responsible for delivering exceptional service to clients, ensuring their needs are met and exceeded. Your primary goal will be to build strong relationships with clients, identify opportunities to increase adoption and satisfaction, and provide timely support to resolve any issues that may arise.

The ideal candidate will have excellent communication skills, both written and verbal, and the ability to present complex information in a clear and concise manner. You will be proactive in identifying solutions to client problems, working closely with internal stakeholders to ensure seamless delivery of services.

Key Responsibilities
  • Manage client accounts to ensure high levels of satisfaction and adoption.
  • Develop and implement customized strategies to meet client needs and goals.
  • Collaborate with cross-functional teams to ensure timely resolution of client issues.
  • Conduct regular business reviews to assess client satisfaction and identify areas for improvement.


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