
Strategic Governance Advisor
7 days ago
The role of the Strategic Governance Advisor is to ensure a high level of service delivery from the International Governance team and promote that idea through the organization. The position works closely with First Advantage Operations, Client Management, and local teams to address client and program concerns and to improve the client and candidate experience through better visibility to operations leadership, effective operations execution and improvements in key performance indicators such as turnaround time, quality, unable to verify rates and efficiencies.
The successful applicant will be responsible for supporting the team POCs in relation to all aspects of global vendor management.
Key Responsibilities:
- Act as a support personnel to the team POCs in relation to all aspects of global vendor management.
- Work closely with other members of the team to identify opportunities for proactive and strategic solutions to vendor performance management.
- Analyze performance trends against 'Service Level Agreements' and operational goals.
Required Skills and Qualifications:
- Bachelor's degree in business management or equivalent courses.
- 3-5 years of industry experience or equivalent.
- Strong writing and verbal communication skills.
- Strong written and verbal English language skills.
- Able to think strategically and lead.
- 'Customer First' mindset.
- Proficient in MS Office.
About Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer and do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
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