Leading Client Relationships

7 days ago

Biñan, Calabarzon, Philippines beBeeClientSuccess Full time $12,000 - $19,200
Lead Client Relationship Manager","

We're a fast-growing international staffing firm, looking for a Lead Client Relationship Manager to take the lead in handling incoming leads, guiding them through the early stages, and building strong, lasting relationships with clients. As a key member of our team, you will be responsible for maintaining communication during the sourcing phase and managing follow-ups after candidate presentations.

","Key Responsibilities:","
  • Conduct structured discovery calls with inbound leads to understand their hiring needs.
  • Present services confidently, ask the right questions, and tailor solutions accordingly.
  • Guide clients through every step: from calibration to candidate shortlisting and onboarding.
  • Maintain communication during the sourcing phase and manage follow-ups after candidate presentations.
  • Become the primary account manager once roles are closed, owning client satisfaction and retention.
  • Proactively identify upsell and expansion opportunities across existing accounts.
  • Handle administrative tasks including NDAs, contracts, and service agreements.
","Requirements:","

Fluent English — both written and spoken.

","

Exceptional communication skills — structured, confident, and personable.

","

Professional presence — calm under pressure, clear, and trustworthy.

","

University degree — preferably in business, marketing, or a related field.

","

Tech-savvy and business-oriented — able to quickly grasp different industries and roles.

","

Empathetic sales approach — persuasive without being pushy.

","Must-Have Experience:","

At least 1-2 years of previous experience in staffing, recruitment, or outsourcing, preferably in a client-facing role.

","

Skilled in conducting discovery/introduction calls and managing client accounts.

","

Proven success in managing the full client journey — from initial lead to long-term care.

","

Ability to nurture B2B relationships and drive client satisfaction over time.

","Bonus Points For:","

Experience with international clients in the US, UK, AUS, EU, or UAE.

","

Familiarity with remote hiring models and roles such as executive assistants, developers, marketers, analysts, or accountants.

","

Experience in a startup or high-growth environment.

","

Strong CRM and organizational skills.

","Recruitment Process:","
  • Application submission (which will include a 2-5 minute intro video of yourself).
","

How many years of experience do you have in a staffing, recruiting, or outsourcing company?

","

Have you managed clients from initial contact through to long-term account care before?

","

Please share a 2–5 minute video where you:

","
  • Introduce yourself.
  • Walk us through your relevant experience.
  • Share how you approach discovery calls.
  • Explain your motivation for joining our organization.
","

Are you OK with the terms of this engagement - full time, independent contractor, fully remote, mainly PH working hours with potential overlap with US/EU timezone?

","

How much is your current rate (in USD/month)?

","

How much is your expected rate (in USD/month)?

","

Please mention a few dates and times of your availability for a Google Meet interview in the next 2 weeks (07 May onwards), M-F PH working hours.

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