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2 days ago
The System Operations Specialist will be the key administrator, integrator, and optimization lead across all platforms powering our organization. You will be responsible for managing and refining our tech stack—from workflow automation to tool integrations that support hiring, onboarding, and sales operations.
This role is ideal for someone who excels at solving workflow challenges, thrives in low-code environments, and wants to own backend systems that create real business results. You'll work cross-functionally with leadership, HR, sales, and recruiting teams to ensure our internal infrastructure is running efficiently.
Key Responsibilities:- Manage setup, optimization, and user support across all key platforms:
- Candidate Relationship Management (CRM) tools: Go High Level, Simera, Pearl Talents
- Recruiting Tools: LinkedIn, Gem Groups
- Collaboration & File Management: Microsoft 365, Dropbox, LastPass
- Operations & Payroll: Gusto, DocuSign, Monday.com
- Build, manage, and optimize CRM workflows, automation rules, and reporting dashboards
- Troubleshoot user issues and execute system updates or configuration changes
- Support Recruiting with applicant tracking logic and hiring funnel setup
- Use Zapier and native integrations to automate tasks and connect data across platforms
- Document platform usage SOPs and train internal users on new features or tools
- Manage permissioning, user setup, and tech hygiene for compliance
- Research and recommend new tools as our organization scales
- 2–4+ years of experience in Tech Ops, Systems Administration, or CRM/ATS management
- Experience with Go High Level, Monday.com, Gusto, and LastPass
- Familiarity with low-code/no-code automation tools like Zapier or Make.com
- Confident in documenting workflows and training others on system use
- Strong problem-solver with a detail-oriented, tech-first mindset
- Excited to support cross-functional teams through platform enablement
- Bonus points for EOS/Traction operations familiarity
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