Sales Operations Manager

2 days ago

Calamba, Calabarzon, Philippines beBeeEcommerce Full time ₱3,500,000 - ₱5,000,000
Job Overview

This role is key to ensuring smooth daily operations and excellent customer service as a Sales Coordinator.

You'll be responsible for preparing accurate customer quotes, supporting administration, and assisting with customer communication.

Over time, with training and support, you'll expand your responsibilities to include handling inbound and outbound customer service calls—giving you the opportunity to grow and develop within the role.

Key Responsibilities
  • E-commerce Management: Manage e-commerce platforms and marketplaces, including product listings, pricing, and content updates.
  • Customer Service: Handle customer inquiries, quotes, and order processing across digital channels.
  • Order Coordination: Coordinate domestic and international orders, ensuring accuracy and timely delivery.
  • Supply Chain Support: Monitor stock levels, generate replenishment reports, and support supply chain forecasting.
  • Marketing Support: Support marketing campaigns, promotions, and trade events while ensuring brand consistency.
  • Technical Support: Collaborate on website development and provide technical support for presentations.
Requirements
  • Minimum 3 years of experience in e-commerce, sales coordination, or sales operations.
  • Knowledge of Shopify and order management/finance systems (e.g., DEAR, StarShipit, Xero).
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to analyze sales and inventory data to provide actionable insights.
  • Problem-solving skills and adaptability in a fast-paced environment.

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