Network Engineer 2: Technical Support Specialist

6 days ago


Mabalacat, Central Luzon, Philippines Seidotech Solutions Corp. Full time

About Seidotech Solutions Corp.

We are seeking a highly skilled Network Engineer 2 to join our team. As a key member of our network operations center, you will be responsible for providing exceptional technical support and resolving complex network issues.

Job Description

As a Network Engineer 2, you will:

  • Monitor customer ticket queues and triage tickets that require immediate attention.
  • Work closely with a team of professionals to identify and troubleshoot recurring platform issues.
  • Develop and implement solutions to automate repeatable networking tasks.
  • Provide top-notch technical support in areas of networking subject-matter expertise.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A strong understanding of the OSI model and experience with layer 2 & 3 switching, VLANs, and static IP routing.
  • The ability to review, assess, and modify basic firewall rules.
  • Experience with static site-to-site and end-user VPN technologies, as well as enterprise-class carrier/ISP technologies such as SDWAN and private circuits.
  • A minimum of one industry certification, such as CCNA, CCNP, JNCIA-JUNOS, or DCA.

Benefits

We offer a competitive salary of $120,000 per year, as well as opportunities for professional growth and development.


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