Network Engineer 2: Technical Support Specialist
6 days ago
About Seidotech Solutions Corp.
We are seeking a highly skilled Network Engineer 2 to join our team. As a key member of our network operations center, you will be responsible for providing exceptional technical support and resolving complex network issues.
Job Description
As a Network Engineer 2, you will:
- Monitor customer ticket queues and triage tickets that require immediate attention.
- Work closely with a team of professionals to identify and troubleshoot recurring platform issues.
- Develop and implement solutions to automate repeatable networking tasks.
- Provide top-notch technical support in areas of networking subject-matter expertise.
Required Skills and Qualifications
To be successful in this role, you will need:
- A strong understanding of the OSI model and experience with layer 2 & 3 switching, VLANs, and static IP routing.
- The ability to review, assess, and modify basic firewall rules.
- Experience with static site-to-site and end-user VPN technologies, as well as enterprise-class carrier/ISP technologies such as SDWAN and private circuits.
- A minimum of one industry certification, such as CCNA, CCNP, JNCIA-JUNOS, or DCA.
Benefits
We offer a competitive salary of $120,000 per year, as well as opportunities for professional growth and development.
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