Service Desk Engineer 1
3 days ago
About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a 24X7X365 environment. In this position, you’ll work on a wide variety of technical issues and be a part of a dynamic, collaborative team. Customer service and a strong desire to learn and grow are paramountWhat you'll do:- Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email, chat to ensure courteous, timely, and effective resolution of end-user issues.- Follow-up on open tickets, keeping the clients informed of any updates to their tickets along the way.- Record, track, and document the service desk incident within the Service Desk application.- Collaborate with other members of the team to identify solutions to customer support requests and escalate to more senior team members or external resources as needed.- Provide first-tier support to end users for Windows Workstations, MAC OS, printers, mobile devices, Microsoft 365, Active Directory, or basic application and hardware troubleshooting.- Add users, remove users, reset passwords, and change folder permissions.- Basic understanding of how IP addresses, subnet masks, gateways, and DNS addresses work.- Utilize remote access solution and support on a variety of topics including VPN clients, Terminal Services, and Citrix.- Troubleshoot issues utilizing the latest versions of the following technologies: Active Directory, VPN Clients, Microsoft 365, Windows OS, Mac OS, laptop and desktop hardware, Anti-Virus and Malware software, Spam Filtering, and Microsoft Office Applications.What skills and experience you'll need:- A few years of related experience, ideally working with external clients in the Managed Services or IT Services industry.- Stellar written/verbal communication and customer service skills to successfully maintain a high level of collaboration and interaction with clients and colleagues.- The ability to defuse potentially difficult situations with angry or unpleasant clients on a regular basis.- Sound judgement and decision-making skills to be able to independently make decisions that affect customers without always being able to consult with a supervisor.- The ability to deliver excellence independently and excel in a fast-paced, occasionally high stress Service level Agreement (SLA) driven environment.- The ability to perform a variety of duties, often changing from one task to another of a different nature.- The ability to maintain concentration and focus in a collaborative, open work environment; working within close proximity to peers with varying noise levels and interruptions.- A strong attention to detail so work is accurate and complete.- The availability to work flexible hours, which may include night shifts and/or weekends.- An Associate or Bachelor's Degree in Computer Science/Engineering or related field preferred- Preferred Technical Certifications: CompTIA A+, Network+, Security+, Microsoft 365, Apple Certified Associate and Apple Certified Support Professional.
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IT Service Desk Support
5 months ago
Mabalacat, Philippines ABSI Full timeJob Roles and Responsibilities:Assist in troubleshooting IT tools both hardware and software.Update inventory of IT AssetsSet-up/Configuration of work toolsUser supportJob QualificationsGraduate of any IT related courseWith troubleshooting experienceKnowledge on ticketing processWith 1-2 years of working experience related to ITPreferably knows how to...
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Engineering
9 months ago
Mabalacat, Philippines 7107 CONCRETE CARRERS INC. Full timeindustrial engineers develop job evaluation programs, amongst other duties. Industrial engineers find ways to eliminate wastefulness in production processes. They devise efficient systems that integrate workers, machines, materials, information, and energy to make a product or provide a service. FRESH GRADUATE ARE WILLING TO APPLYINDUSTRIAL ENGINEERING/...
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Engineering
3 months ago
Mabalacat, Philippines 7107 CONCRETE CARRERS INC. Full timeindustrial engineers develop job evaluation programs, amongst other duties. Industrial engineers find ways to eliminate wastefulness in production processes. They devise efficient systems that integrate workers, machines, materials, information, and energy to make a product or provide a service. WITH OR WITHOUT EXPERIENCE ARE WILLING TO APPLY INDUSTRIAL...
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Solutions Advisor
3 days ago
Mabalacat, Philippines Seidotech Solutions Corp. Full timeAbout the role: The Solutions Advisor position is a pre-sales role focusing on designing solutions for a wide variety of infrastructure technologies as well as recurring IT services (e.g., Service Desk and Managed Services). The successful candidate will be an enthusiastic professional with a well-round technical skill set as well as a strong business...
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Industrial Engineering
3 months ago
Mabalacat, Philippines 7107 CONCRETE CARRERS INC. Full timeindustrial engineers develop job evaluation programs, amongst other duties. Industrial engineers find ways to eliminate wastefulness in production processes. They devise efficient systems that integrate workers, machines, materials, information, and energy to make a product or provide a service. FRESH GRADUATE ARE WILLING TO APPLYINDUSTRIAL ENGINEERING ...
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Quality Assurance Engineer
2 months ago
Mabalacat, Philippines Lewis Glanz Consulting Full timeJOB QUALIFICATIONS: 1 year of experience as a Quality Assurance Engineer BS Degree Graduate of Industrial Engineering or other related courses Knowledge in systems improvement related to Quality Assurance process Should have good communication and analytical thinking skills Should be confident and able to think decision thoroughly even...
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Product Engineer
4 weeks ago
Mabalacat, Philippines AMERTRON INC Full timeDuties and Responsibilities:1.Directly reports to Executive or Senior Product Engineer.2.Drive for Quality, Final Yield, First Pass Yield, Productivity, Cost and Overall Equipment Effectiveness (OEE) improvements including the reduction of Low Yield Trigger (LYT) lot using 7 steps of problem solving or 7 Quality Control tools.3.Perform qualification and...
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Cyber Security Analyst 1
3 days ago
Mabalacat, Philippines Seidotech Solutions Corp. Full timeAbout the role: As a Cyber Security Analyst – Tier 1 in the Security Operations Center (SOC), you will be the first responder for business-impacting cyber security incidents that arise in our customers' environments. Fast, effective, and courteous service is the lifeblood of our organization, and this position requires nothing less. Your technical acumen...
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Mechanical Engineer
3 months ago
Mabalacat, Philippines Aidea Integrated Technologies Inc. Full timeThe Mechanical Engineer holds a pivotal role within the project team, overseeing multiple projects and resources across all phases of the building lifecycle, from planning and development to execution. This entails close collaboration with clients, architects, engineers, and contractors to ensure timely and budget-conscious project delivery, while also...
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Civil Engineer
3 months ago
Mabalacat, Philippines Aidea Integrated Technologies Inc. Full timeThe Civil Engineer holds a pivotal role within the project team, overseeing multiple projects and resources across all phases of the building lifecycle, from planning and development to execution. This entails close collaboration with clients, architects, engineers, and contractors to ensure timely and budget-conscious project delivery, while also adhering...
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Mechanical Engineer
3 months ago
Mabalacat, Philippines Aidea Integrated Technologies Inc. Full timeThe Mechanical Engineer holds a pivotal role within the project team, overseeing multiple projects and resources across all phases of the building lifecycle, from planning and development to execution. This entails close collaboration with clients, architects, engineers, and contractors to ensure timely and budget-conscious project delivery, while also...
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Civil Engineer
3 months ago
Mabalacat, Philippines Aidea Integrated Technologies Inc. Full timeThe Civil Engineer holds a pivotal role within the project team, overseeing multiple projects and resources across all phases of the building lifecycle, from planning and development to execution. This entails close collaboration with clients, architects, engineers, and contractors to ensure timely and budget-conscious project delivery, while also adhering...
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Product Engineer
4 weeks ago
Mabalacat City, Philippines AMERTRON INC Full timeDuties and Responsibilities: 1. Directly reports to Executive or Senior Product Engineer. 2. Drive for Quality, Final Yield, First Pass Yield, Productivity, Cost and Overall Equipment Effectiveness (OEE) improvements including the reduction of Low Yield Trigger (LYT) lot using 7 steps of problem solving or 7 Quality Control tools. 3. Perform qualification...
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BIM Modeler
3 months ago
Mabalacat, Philippines Aidea Integrated Technologies Inc. Full timeThe Mechanical and Civil Engineer holds a pivotal role within the project team, overseeing multiple projects and resources across all phases of the building lifecycle, from planning and development to execution. This entails close collaboration with clients, architects, engineers, and contractors to ensure timely and budget-conscious project delivery, while...
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Product Engineer
4 weeks ago
Mabalacat City, Philippines AMERTRON INC Full timeDuties and Responsibilities: 1. Directly reports to Executive or Senior Product Engineer. 2. Drive for Quality, Final Yield, First Pass Yield, Productivity, Cost and Overall Equipment Effectiveness (OEE) improvements including the reduction of Low Yield Trigger (LYT) lot using 7 steps of problem solving or 7 Quality Control tools. 3. Perform qualification...
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QA Engineer
2 months ago
Mabalacat, Philippines AMERTRON INC Full timeJob descriptionDUTIES AND RESPOSIBILITIES:1. Handles customer complaints and provide 8D report to customer2. Provide timely updates on results of corrective action validation for DMR, audit callouts and both external and internal 8D reports.3. Communicates and interface with each department within the company for the timely analysis and implementation of...
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BIM Modeler
3 months ago
Mabalacat, Philippines Aidea Integrated Technologies Inc. Full timeThe Mechanical and Civil Engineer holds a pivotal role within the project team, overseeing multiple projects and resources across all phases of the building lifecycle, from planning and development to execution. This entails close collaboration with clients, architects, engineers, and contractors to ensure timely and budget-conscious project delivery, while...
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Hospitality Service Manager
1 month ago
Mabalacat, Central Luzon, Philippines Filinvest Group Full timeFilinvest Group is seeking a Hospitality Service Manager to join their team.The ideal candidate will have experience in providing fast and courteous service of food and beverages to guests, ensuring quality of food and beverage presentation per established standards.Main Responsibilities:1. Restaurant Operations: Ensure efficient and effective management of...
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Azure Cloud Engineer
3 days ago
Mabalacat, Philippines Seidotech Solutions Corp. Full timeAbout the role: We seek a dynamic, customer-facing Azure Cloud Engineer to work as part of our Professional Services team in the completion of complex IT projects.What You’ll Do:- Provide hands-on technical support for complex projects, focusing on production and implementation. - Participate in project work plans and report deviations to Project Managers...
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Electrical Engineer
3 days ago
Mabalacat, Philippines Seidotech Solutions Corp. Full timeThe Role: A modeler, as its very name says, is the one who models the buildings in Revit, CAD or similar programs. Depending on their seniority or expertise, they can model one or more disciplines. Modelers at ENG must also understand and review discipline specifications, project manuals, and submittals (Quality Analysis), and be able to read the design...