Solutions Advisor

About the role: The Solutions Advisor position is a pre-sales role focusing on designing solutions for a wide variety of infrastructure technologies as well as recurring IT services (e.g., Service Desk and Managed Services). The successful candidate will be an enthusiastic professional with a well-round technical skill set as well as a strong business acumen.What You’ll Do:- Artfully articulate and discuss the full portfolio of Dataprise Managed Services.- Interface with our prospects and customers to determine technical requirements, feasibility, and expectations.- Strategize with prospects to architect a winning solution based on a variety of criteria, including business objectives, functionality, scalability, future-proofing, and cost. - Create detailed and accurate Statements of Work (SOW) that allow Dataprise technical staff to follow post-sale to implement the architected solution. - Partner with internal sales and operations teams to provide support for pre/post sales activities, such as product demonstrations, webinars and/or presentations, solution designs, proofs of concept, total cost of ownership, ROI analysis, etc.- Translate complex technical concepts to easily understood “value” discussions which address both business drivers and client benefits. - Provide technical sales support during the pre- and post-sale phases. - Manage multiple concurrent projects, with non-linear project phases, while maintaining an appropriate availability to deliver well-designed solutions on time and within budget. - Prepare proposals and purchase agreements for the sale/renewal of telecommunications services & telephony equipment.- Act as an escalation contact within the team and see issues through to closure.- Liaise with Partners to fulfill customer requirements and troubleshoot issues. - Perform administrative duties as assigned and needed by team.- Manage an opportunity pipeline via company forecast tools.- Team with other Dataprise personnel to close/manage opportunities. What Skills & Experience You’ll Need:- Previous work for a Managed Service Provider (MSP). - Several years of experience working as a system administrator, network engineer, or similar position with experience across complete IT industry lifecycle covering pre-sales, consulting, architecture, and design. - Previous experience as a Solution Architect or Sales Engineer and have a clear methodology for performing requirements gathering, analyzing business requirements, and tailoring a custom product and solutions. - Proven that you can influence the definition of technical strategies and design solutions.- Broad expertise in all IT infrastructure related technologies with at least two focus areas: > Networking: Cisco, Juniper, Force10, SonicWall, Fortigate > Storage: EMC, Compellent, NetApp, Equallogic > Virtualization: VMware, Hyper-V, Citrix, VDI > Security: IDS, SEIM, MFA > Microsoft Suite: Windows Server, Exchange Server, Active Directory > Cloud: Azure, AWS, Office 365 > Carrier and Telephony Services: Internet Service Providers (ISP), Voice Over IP (VOIP) and Software Defined Wide Area Network Technology (SD-WAN)- Prior work responding to RFP’s, RFI’s, and RFQ’s for both commercial and government contracts. - Experience writing Statements of Work and appropriately determining pricing for hardware, software, services, and labor. - Accustomed to working in a similar fast paced, deadline-driven position. - Willingness to travel throughout the United States, up to 25% of the time. - Minimum of one (1) year telecommunications experience.- A Bachelor’s degree is preferred but may be substituted for comparable work experience.- The ability to working well under pressure and as part of a team, possessing strong organizational skills and a strong desire to provide exceptional customer services.