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Supervisor of Hotel Services

2 weeks ago

Cavite City, Calabarzon, Philippines Primer Group of Companies Full time

Job Overview:

The Hotel Operations Supervisor plays a vital role in ensuring the seamless execution of hotel services, from front desk operations to housekeeping and beyond. Key responsibilities include managing guest interactions, collaborating with internal teams, and maintaining operational efficiency.

Duties and Responsibilities:

  • Manage day-to-day operations, ensuring that all tasks are completed efficiently and effectively.
  • Develop and implement strategies to enhance guest satisfaction, driving loyalty and retention.
  • Collaborate with colleagues to resolve issues and improve processes.
  • Conduct regular inspections to identify areas for improvement and implement corrective actions.
  • Maintain accurate records, reporting incidents and providing recommendations for process improvements.
  • Participate in training and development programs to enhance knowledge and skills.

Requirements:

  • College degree in hospitality, business administration, or related field.
  • Proven experience in operations, preferably in a hotel or service-oriented environment.
  • Strong communication, problem-solving, and leadership skills.
  • Ability to multitask, prioritize tasks, and meet deadlines.

Company Culture:

Primer Group of Companies promotes a culture of innovation, teamwork, and continuous improvement, empowering employees to grow professionally and personally.