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Open for Newbies I Hotel Reservations Agent I Nonvoice

1 month ago

Cavite City, Calabarzon, Philippines Sapient Global Services Full time
We're growing and we want YOU to be part of our Hotel Reservation Account in Metro Manila
Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

• Manage hotel reservations, inquiries, and cancellations.

• Provide accurate details about hotel availability, rates, and amenities.

• Process bookings efficiently and correctly.

• Resolve customer concerns and escalate issues as needed.

• Meet performance targets for productivity, quality, and customer satisfaction.

• Maintain accurate records of reservations and customer interactions.

Qualifications:

• High school diploma or equivalent required.

• No experience necessary—we provide comprehensive training

• Strong communication and interpersonal skills.

• Attention to detail and effective problem-solving abilities.

• Familiarity with reservation systems (e.g., GDS) is a plus but not required.

• Adaptable to changing customer needs and able to work well independently or as part of a team.

Why You Should Apply:

• Competitive Salary

• Fast-Track Career Growth for top performers

• HMO with 2 FREE Dependents from Day 1

• Free Coffee and Biscuits at the office (who says work can't be fun?)

• Pioneer Accounts (including Non-voice and Easy Accounts)

• Incentives, Signing Bonuses, and More Premium Perks

• Flexible Shifts (Day, Mid, and Night)

• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're seasoned or just starting out, we have a place for you
Ready to level up? Let's chat about how you can grow with us—apply today