Sales Performance Expert

1 month ago


Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

About Neksjob Corporation

We are a dynamic and innovative company, always seeking talented individuals to join our team. Our company values its employees and provides opportunities for growth and development.

Job Title: Sales Performance Expert

Salary: $60,000 - $80,000 per year

Job Description:

  • Mentor, train, and motivate sales teams to improve their performance and achieve their goals.
  • Monitor, onboard, and set goals for assigned teams.
  • Design and prepare training courses and materials specific to sales motion.

Required Skills and Qualifications:

  • At least 2 years of BPO sales coach experience.
  • Undergraduates with experience are allowed.
  • No course restriction.
  • Proficient in spoken English, comprehension skills, analytical skills, problem-solving skills, and ability to multitask.

Responsibilities:

  • Provide resolution to customers based on process knowledge and training provided.
  • Gather customer information, access and fulfill customer needs, educate the customer where applicable, and document interactions on internal systems.
  • Create sales campaigns and drive sales campaigns based on project needs.
  • Possess good command over grammar, probe well, comprehend, and have willingness to help customers by taking ownership.
  • Ability to present solutions to customers and add value on calls.
  • Summarize conversations while providing resolutions.
  • Access company internal systems to obtain and extract accurate information and provide customer service management with data for inclusion in reports.
  • Maintain customer records by updating account information.
  • Think out of the box and contribute towards ideation for projects.


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