Sales Performance Expert
1 month ago
About Neksjob Corporation
We are a dynamic and innovative company, always seeking talented individuals to join our team. Our company values its employees and provides opportunities for growth and development.
Job Title: Sales Performance Expert
Salary: $60,000 - $80,000 per year
Job Description:
- Mentor, train, and motivate sales teams to improve their performance and achieve their goals.
- Monitor, onboard, and set goals for assigned teams.
- Design and prepare training courses and materials specific to sales motion.
Required Skills and Qualifications:
- At least 2 years of BPO sales coach experience.
- Undergraduates with experience are allowed.
- No course restriction.
- Proficient in spoken English, comprehension skills, analytical skills, problem-solving skills, and ability to multitask.
Responsibilities:
- Provide resolution to customers based on process knowledge and training provided.
- Gather customer information, access and fulfill customer needs, educate the customer where applicable, and document interactions on internal systems.
- Create sales campaigns and drive sales campaigns based on project needs.
- Possess good command over grammar, probe well, comprehend, and have willingness to help customers by taking ownership.
- Ability to present solutions to customers and add value on calls.
- Summarize conversations while providing resolutions.
- Access company internal systems to obtain and extract accurate information and provide customer service management with data for inclusion in reports.
- Maintain customer records by updating account information.
- Think out of the box and contribute towards ideation for projects.
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