Documentation and Visa Manager
18 hours ago
Join JBW Managed Consulting and Services as a Documentation and Visa Manager, where you will play a vital role in our crew management operations. As a key member of our team, you will be responsible for ensuring compliance with maritime regulations and industry standards.
This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.
Key Responsibilities:
- Fulfillment of Crewing Activities: Ensure the smooth day-to-day crewing activities to meet overall company targets.
- Visa Application Oversight: Manage and supervise the entire visa application process, from application submission to approval,
- Supervision of Unit Operations: Oversee unit operations to ensure compliance with policies, procedures, and internal controls.
- Task Delegation: Set and delegate day-to-day tasks to achieve operational objectives.
- Process Streamlining: Streamline processes for a positive crew experience and improved retention.
- Stakeholder Relationships: Maintain meaningful relationships with internal and external stakeholders for effective crew service delivery.
- KPI Tracking: Identify and track team Key Performance Indicators (KPIs) for operational efficiency.
- Issue Resolution: Address escalated crew issues effectively.
- Training and Change Management: Develop and deliver training programs for staff affected by process changes and manage change effectively to ensure smooth transitions.
- Documentation: Create and maintain comprehensive documentation of processes, changes, and improvements for reference and audit purposes.
- Performance Monitoring: Implement systems for monitoring and reporting on the performance of optimized processes, ensuring sustained improvements over time.
Requirements:
- Bachelor's degree in business administration, Management, or a related field.
- In-depth knowledge of the industry in which they operate, such as maritime, aviation, or oil and gas.
- Minimum of 3 years in leadership roles handling crewing operations.
- Technical Skills: Highly proficient in MS Office Suites (Excel, Word, Outlook, PowerPoint)
- Technology Proficiency: Familiarity with process improvement tools and technologies.
- Process Oriented: Demonstrated ability to approach tasks with a process-oriented mindset, emphasizing efficiency, consistency, and continuous improvement.
- Communication Skills: Excellent communication skills to effectively interact with crew members management, and other departments.
- Organizational Skills: Strong organizational skills to manage crew schedules, documentation, and various administrative tasks efficiently.
- Leadership Skills: Leadership qualities to oversee a team of crewing professionals and collaborate with other departments.
- Problem-Solving Abilities: Ability to handle unexpected challenges, emergencies, and incidents involving crew members with a calm and effective approach.
Salary and Benefits:
The estimated salary for this position is PHP 40,000 - 50,000 per month, commensurate with experience. Additionally, you will receive health insurance and a 13th-month salary.
Working Conditions:
This is a full-time position with an 8-hour shift, Monday to Friday schedule. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.
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