Senior Documentation Specialist

4 days ago


Taguig, National Capital Region, Philippines Nityo Infotech Full time
Job Overview
Nityo Infotech is seeking a skilled Tech Writer to join our team. As a key member, you will be responsible for creating high-quality documentation that supports our products and services.

About the Role
This is a full-time position that requires strong technical writing skills, excellent communication abilities, and a keen eye for detail. The ideal candidate will have experience working with knowledge bases, process documentation, and technical writing. Bonus points if you've worked in technical support or service desk environments and have experience building teams or training documentation.

Responsibilities
- Develop user manuals, guides, and other documentation materials that are clear, concise, and easy to understand.
- Collaborate with cross-functional teams to gather requirements and ensure accurate representation of product features and functionalities.
- Conduct research to stay up-to-date on industry trends and best practices in technical writing.
- Edit and proofread content for grammar, punctuation, and consistency.

Requirements
- Bachelor's degree in Computer Science, Information Technology, Business, or equivalent preferred.
- 1+ years of experience in technical writing, knowledge bases, or process documentation.
- Strong understanding of grammar, punctuation, and style guidelines (e.g., AP, Chicago).
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
- Strong attention to detail and organizational skills.

What We Offer
- Competitive salary: PHP 35,000 per month.
- Hybrid work setup in BGC Taguig, with flexibility to work from home some days.
- Shifting schedule to accommodate different time zones and business needs.
- Opportunities for professional growth and development within the company.

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