IT Documentation Specialist

4 days ago


Taguig, National Capital Region, Philippines Nityo Infotech Full time
About Nityo Infotech

We are a reputable IT company looking for skilled professionals to join our team.


Company Overview

Nityo Infotech is a leading provider of innovative technology solutions. Our mission is to deliver high-quality services that meet the evolving needs of our clients.


Job Summary

This role involves creating and maintaining accurate, up-to-date technical documentation to support our products and services.


Key Responsibilities

- Create user manuals, guides, and other technical documents to facilitate understanding of our software applications.
- Collaborate with cross-functional teams to develop and implement knowledge management strategies.
- Develop and maintain documentation for internal use by IT staff and external customers.
- Review and revise existing documentation to ensure accuracy and consistency.
- Identify areas for improvement in documentation processes and implement changes as needed.

Required Skills and Qualifications

To be successful in this role, you will need:

  • College Degree in Computer Science, Information Technology, Business, or a related field.
  • 1-2 years of Technical Writing or Documentation experience.
  • 1-2 years of experience with Knowledge Management tools.
  • 1-2 years in IT or Tech Support, Service Desk, or Customer Service experience.
  • 1+ years of experience in Training Development.

Benefits

We offer a competitive salary package, opportunities for career growth, and a dynamic work environment.



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