Senior Technical Content Specialist

1 month ago


Taguig, National Capital Region, Philippines Hunter's Hub, Inc. Full time
Job Description:

As a key member of our team at Hunter's Hub, Inc., the Senior Technical Content Specialist will play a vital role in creating high-quality technical documentation that enables users to successfully navigate our products. This individual will collaborate closely with cross-functional teams, including product development and engineering, to ensure accurate and informative content.

We are seeking an experienced technical writer who can bring their expertise in documentation creation, content simplification, and collaboration to help us drive user adoption and satisfaction.

The ideal candidate will have a strong background in technical writing, excellent communication skills, and the ability to work independently in a fast-paced environment. If you are passionate about creating clear, concise, and engaging technical content, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Develop, write, and edit technical documentation, including user manuals, developer guides, API documentation, installation guides, and system operations.
• Collaborate with product teams, subject matter experts (SMEs), and engineers to gather necessary information and ensure accuracy in documentation.
• Maintain and update documentation as new features are developed or changes are made to existing products.
• Conduct interviews with users and developers to better understand the user experience and create more intuitive documentation.
• Adhere to and help establish documentation standards and style guides to ensure consistency and quality across all materials.
• Review and edit content created by other team members for clarity, grammar, and technical accuracy.

Requirements:

• Bachelor's degree in English, Communications, Journalism, or related field.
• 2-5 years of experience as a Technical Writer or in a similar role, preferably in a technology-driven company.
• Excellent written and verbal communication skills with a strong command of the English language.
• Strong analytical and problem-solving skills to identify issues and propose solutions.
• Ability to work collaboratively in a fast-paced environment while managing multiple projects.
• Proficiency in content management systems (CMS) and document creation tools.
• Knowledge of UX/UI principles and Agile methodologies.

Estimated Salary: $90,000 - $120,000 per year.

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