Senior Documentation Specialist

2 days ago


Taguig, National Capital Region, Philippines Likha Careers Full time

Job Overview

Likha Careers is a trailblazer in HR and Payroll Reporting, providing cutting-edge solutions to the Computer Systems Design and Related Services industry.

Key Responsibilities

  • Create impactful content, including detailed guides, engaging training materials, and videos, that help end-users understand software solutions functionally and technically.
  • Participate in creating, publishing, and strategizing documentation, training materials, and online help, including videos on new functionalities.
  • Provide continuous feedback on the end-user experience of solutions to the development team.
  • Assist in updating the Learning Management System with each release, including producing video content.
  • Stay up-to-date with best practices in the field and follow trends that could improve deliverables.
  • Engage in ad-hoc projects related to documentation, such as translation updates and improving the Help Center portal.

Requirements

  • Bachelor's degree in English, Communications, Journalism, or Information Technology.
  • At least 2-4 years of experience as a software technical writer.
  • Strong written and verbal English communication skills.
  • Creative and passionate communicator.

Preferred Qualifications

  • Knowledge of HR business processes such as Recruiting and Payroll Administration.
  • Experience with tools such as Adobe Illustrator, Photoshop, After Effects, or any photo/video editing or content creation tool.
  • Experience with Search Engine Optimization and website traffic analysis (e.g., Google Analytics).
  • Exposure to Cloud Solution/Web application documentation work and SAP Human Resources software.
  • Proficiency in additional languages such as German, French, or Spanish is an advantage.

What We Offer

  • Government Mandated Benefits


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