Customer Service Coordinator

2 days ago

Quezon City, National Capital Region, Philippines beBeeClientFocused Full time $40,000 - $58,000
Account Manager Role

We are seeking an experienced Account Manager to join our team, where you will play a pivotal role in client success and internal operations.

This is an opportunity to make an immediate impact with room for growth, working in a fast-paced client-focused environment.

  • The primary contact for existing clients, handling requests, resolving issues, and ensuring satisfaction.
  • Coordinate scheduling by relaying service requests and confirming details with clients.
  • Prepare and format proposals for turnover and renovation services, securing approvals from leadership.
  • Track project status and provide timely, accurate updates to clients.
  • Maintain records of POs, invoices, and scheduling in platforms like BuilderTrend.
  • Document workflows (daily, monthly, annual) to support onboarding and standardization.
  • Complete recurring tasks such as weekly emails consistently and on schedule.
  • Support business growth through light outreach, with room to grow into a sales role if interested.
Key Qualifications
  • Excellent communication skills with clear, professional, and confident interactions.
  • Organized with the ability to manage multiple projects while keeping details accurate and up-to-date.
  • Reliable and accountable with a consistent follow-through on deadlines and responsibilities.
  • Adaptable under pressure, prioritizing effectively and adjusting quickly to feedback.
  • Tech-savvy with comfort learning and using platforms such as BuilderTrend, WhatsApp, and Excel.
  • Interpersonal skills with the ability to build and maintain positive relationships with clients.
  • General work experience required; background in account management or sales is a plus.
Benefits
  • Preset salary growth and weekly salary payments.
  • 100% work-from-home flexibility.
  • Schedule: Mon - Fri 9:00 AM - 5:00 PM EST.
  • Employment Type: Full-time.
About Us

We value diversity and are an equal opportunity employer.

Seniority Level

Mid-Senior level position available.

Job Function

Project Management, Administrative, and Sales roles combined.

Industries

IT Services, IT Consulting, and Human Resources Services involved.

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