Customer Resolution Specialist

As a dispute resolution specialist, you will be responsible for managing chargebacks and disputes from start to finish. You'll ensure cases are handled correctly and on time, following clear standard operating procedures (SOPs). You will gather and submit evidence such as tracking information, order details, and screenshots, while working with Shopify and...

Job DescriptionWe are seeking a highly skilled and experienced Customer Support Specialist to join our team on an 18-month fixed term contract. The ideal candidate will be the first point of contact for clients, owning customer communications from initial request through to resolution.The successful candidate will have excellent communication skills, both...

Collections SpecialistSecure your future with this exciting opportunity to work as a Collections Specialist.We are seeking highly skilled and motivated individuals to join our team in this challenging role.Your primary responsibility will be to proactively manage delinquent accounts, contact customers to secure payments, negotiate repayment terms, and...

Customer Support SpecialistAbout this role:We are seeking highly skilled and dedicated Customer Support Specialists to join our team. This is an excellent opportunity for individuals who enjoy providing exceptional customer service and resolving complex issues efficiently.Key Responsibilities:Provide timely and accurate responses to customer inquiries via...

Job OpportunityWe are seeking a Customer Support and Fulfillment Specialist to join our team on a full-time basis.Key Responsibilities:Process refunds for online orders in an accurate and timely manner.Create and manage shipping labels for outgoing packages.Respond to customer phone calls with professionalism and clarity.Maintain accurate records and adhere...

Customer Support Professional - TechWe are seeking an exceptional Cross-Cultural Customer Support SpecialistAbout the RoleThis is a unique opportunity to join our global team and take your customer support skills to the next level. As a key member of our cross-cultural support team, you will be responsible for providing top-notch technical support to...

Customer Service RepresentativeWe are seeking a skilled and detail-oriented Customer Service Representative to join our team.About the Role:This is an exciting opportunity for someone who enjoys helping others and providing exceptional customer service. As a Customer Service Representative, you will be responsible for responding to customer inquiries,...

OpportunityWe are seeking a highly skilled and empathetic specialist to join our team. This role is critical for providing an outstanding customer experience, ensuring every customer feels heard and valued, and representing our brand online at all times.In the last 2 years, we've grown from $0 to multi-figure revenue and now need a driven and knowledgeable...

Job OverviewWe're seeking a highly motivated Customer Support Specialist to play a vital role in ensuring a seamless, positive experience for our global user base.The ideal candidate will possess excellent communication skills, be tech-savvy, and passionate about delivering exceptional customer experiences.Responsibilities include providing excellent...

Customer Service Representative Job SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer support department, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries.Key Responsibilities:Provide...