Delivering Exceptional Customer Experience

2 days ago

Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time $40,000 - $60,000

About the Role:

As a dedicated customer service professional, you will play a crucial role in delivering exceptional customer satisfaction.

You will be responsible for providing top-notch customer support via inbound calls, showcasing excellent phone etiquette and professionalism. Effective communication is key, as you will need to address customer needs, provide accurate information, process inquiries, and resolve issues.

To excel in this position, you must be able to escalate calls as needed, document all interactions accurately, and maintain a professional demeanor at all times.

Responsibilities:

  • Provide exceptional customer support via inbound calls
  • Communicate effectively with customers to address their needs
  • Document all interactions accurately
  • Maintain a professional demeanor at all times

Requirements:

To be successful in this role, you will need to possess the following skills and qualifications:

  • High School Diploma or equivalent
  • Age 18 or older
  • 1 year of customer service experience
  • Effective communication and literacy skills
  • Professional proficiency in English
  • Ability to deal with customers from diverse backgrounds
  • Excellent computer skills with quick and accurate typing
  • Quality customer service skills
  • Decision making and problem-solving skills

Becoming a Part of Our Team:

We are committed to fostering an inclusive work environment where our employees can grow and thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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