IT Process Improvement Principal Specialist

1 day ago

Antipolo City, Calabarzon, Philippines beBeeDiversity Full time $90,000 - $120,000

Key Role in Driving IT Process Improvement Initiatives

You will lead and manage strategic technology initiatives across a global, remote-first team. This role requires a flexible, adaptable professional who thrives in dynamic environments and is comfortable with evolving responsibilities and priorities.

Key Responsibilities:

  • Lead and manage cross-functional process improvement initiatives, including executive-level stakeholder engagement.
  • Develop and maintain performance reports to support continuous improvement and operational excellence.
  • Implement and monitor improvements using robust control planning and compliance measures.
  • Communicate project performance and updates across all organizational levels.
  • Create and deliver stakeholder presentations with supporting documentation and tools.
  • Recommend and implement process standards and methodologies, providing Lean Six Sigma expertise.
  • Support departmental improvements in tools, templates, and processes.

Required Skills and Qualifications

·Bachelor's degree or equivalent experience.

·Certified Six Sigma Black Belt with 5+ years of hands-on experience in process improvement.

·Experience working in remote, global teams with a flexible and collaborative mindset.

·Comfortable with flexible work schedules and shifting responsibilities.

·Strong background in IT process improvement and project management.

·Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Project).

·Experience with Agile methodologies.

What You Can Expect

·A supportive environment that values your career and professional development.

·An inclusive culture and community-minded organization where giving back is encouraged.

·A global team of curious lifelong learners guided by our company values.

·Paid time off (PTO) and wellness and healthcare benefits.

And a great compensation package and performance bonus opportunities.

Our Organization

Our business is about making customers happy. That's all we do. We help companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

We are an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At our organization, diversity is our strength because it enables us to view things from different vantage points and bring value to the table in your own unique way.

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