Process Improvement Specialist

1 day ago

Paranaque City, Calabarzon, Philippines beBeeImprovement Full time ₱900,000 - ₱1,200,000
Operational Excellence Role

This position plays a pivotal part in enhancing and evolving our operations. A skilled professional is required to turn complexity into clarity, build scalable processes, and drive structured improvement.

As we grow, it's essential that our processes, tools, and ways of working align with our strategic goals while fostering an environment where people can thrive, collaborate, and genuinely enjoy their work.

Key Responsibilities
  • Process Enhancement:
    • Improve, Optimize and Standardize Processes:
      • Identify, assess, optimize and document core business processes in collaboration with key stakeholders to increase efficiency, velocity, scalability, and quality across teams.
      • Establish a culture of continuous improvement through effective mechanisms such as training, coaching, and post-mortem facilitation, to promote ongoing learning and optimization.
    • Framework Development:
      • Design and implement simple, structured frameworks that enable teams to work consistently, efficiently, and with clarity.
      • Ensure frameworks remain relevant through regular review and iteration.
    • Audit & Compliance Support:
      • Support internal and external audits by ensuring processes are properly documented, implemented, and monitored.
    • Performance Tracking & Reporting:
      • Monitor and report on companywide KPIs using dashboards and data insights to evaluate the impact of process improvements and support informed, data-driven decision-making.
    • Change Management:
      • Participate in change initiatives, including stakeholder coordination, project management, requirements analysis, design, etc.
    Essential Qualifications
    • Bachelor's degree in Business Administration, Operations, Engineering or Science or a related field.
    • 3–5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry.
    • Hands-on experience with lean methodologies and tools (e.g., A3, Root Cause Analysis, Dynamic Work Design, Toyota Production System).
    • Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders.
    • Proven ability to simplify complex workflows and design efficient, scalable solutions.
    • Excellent written and verbal communication skills.
    • High attention to detail with a continuous improvement mindset.
    Nice to Have Qualifications
    • Certification in Lean, Six Sigma, or Agile methodologies.
    • Familiarity with project management practices and tools.
    Why Choose This Opportunity?
    • Remote work setup.
    • Competitive salary.
    • Inclusive work environment & Well-being Program.
    • A clear induction program & a mentoring buddy to help you.
    • Private health insurance allowance.
    • Unlimited time off.

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