Help Desk Coordinator
3 days ago
The Help Desk Coordinator will be responsible for handling customer inquiries, resolving issues, and providing technical support. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.
Key Responsibilities:
This role involves handling customer calls, emails, and chat requests, responding to queries, and resolving issues in a timely and professional manner. The successful candidate will also need to maintain accurate records, collaborate with colleagues, and contribute to process improvements.
Requirements:
To succeed in this role, you should have at least a high school diploma and 6 months of experience in a related field. You should also possess good communication and interpersonal skills, as well as analytical skills. Proficiency in MS Office and internet browsing is required.
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Help Desk Expert
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Makati City, National Capital Region, Philippines Recruitment Hub by M and J Solutions Provider Inc. Full timeWe are looking for a skilled Help Desk Expert to join our team at Recruitment Hub by M and J Solutions Provider Inc. In this role, you will be responsible for providing technical support and assistance to customers, ensuring that their concerns are resolved promptly and professionally.As a Help Desk Expert, you will act as the primary point of contact for...
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Help Desk Team Lead
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Makati City, National Capital Region, Philippines Microbase Incorporated (Official Page) Full timeAt Microbase Incorporated (Official Page), we are seeking a highly skilled Help Desk Team Lead to join our team.Job OverviewThis role ensures the service desk team meets agreed service levels, builds relationships with internal and external customers, manages service performance, and suggests improvements for total customer satisfaction.Monitors SD requests...
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Help Desk Support Associate
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Makati City, National Capital Region, Philippines Talent Outsourcing Channel (TORCH) Solutions Part timeJob DescriptionTORCH Solutions is a leading outsourcing company seeking an experienced Help Desk Support Associate to join our team.In this role, you will be responsible for providing technical support to our clients' customers via phone calls. You will troubleshoot issues, answer questions, and provide product information to ensure customer satisfaction.We...
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Help Desk Specialist
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Quezon City, National Capital Region, Philippines Archgso Full timeJob OverviewArch Global Services is a leading provider of innovative solutions for businesses. We are seeking a skilled Help Desk Specialist to join our team.
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Help Desk Analyst
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Makati City, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full timeWe're excited to announce an exceptional opportunity for a Help Desk Analyst to join our growing team at myGwork - LGBTQ+ Business Community. As a critical member of our Support organization, you'll play a pivotal role in delivering top-tier support services to our customers.Duties:Collaborate with senior support engineers and management to prioritize and...
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Help Desk Engineer
3 days ago
Makati City, National Capital Region, Philippines Hunters hub Incorporated Full timeKey Responsibilities: As a Help Desk Engineer, you will be responsible for providing technical support to our customers and resolving technical issues in a timely and efficient manner. You will also be required to analyze data and identify trends and patterns that can inform business decisions.The ideal candidate will have a strong background in computer...
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IT Help Desk Professional
3 days ago
Makati City, National Capital Region, Philippines Its Time For Tims Coffee Full timeAbout the RoleWe are looking for an experienced IT Help Desk Professional to join our team at Its Time For Tims Coffee. As a key member of our IT team, you will play a critical role in ensuring that our employees have access to the technology they need to perform their jobs efficiently and effectively.The successful candidate will be responsible for...
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IT Help Desk Professional
6 days ago
Makati City, National Capital Region, Philippines Lancesoft Philippines Full timeJob Summary:Lancesoft Philippines is hiring a Technical Support Engineer to join our dynamic team.We are looking for someone with at least 3 years of experience in technical support, with a focus on mobile applications or digital banking.Strong knowledge of ticketing systems, problem management, and incident resolution processes is a must.Excellent...
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Help Desk Specialist
3 days ago
Quezon City, National Capital Region, Philippines Metacom Full timeAre you passionate about delivering outstanding customer experiences? Do you have excellent communication skills and a strong commitment to problem-solving? If so, we encourage you to apply for the Help Desk Specialist position at Metacom.About the Role:We are seeking a Help Desk Specialist who can provide top-notch support to our clients via various...
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Help Desk Associates
3 days ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeNeks Job Philippines Job Description:About This Role: We are seeking highly motivated and customer-focused individuals to join our team as Help Desk Associates. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Responding to customer inquiries via phone, email, or chatResolving...
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Help Desk Professional
4 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeAre you looking for a challenging and rewarding career opportunity? Look no further than Neksjob Corporation! We are seeking Help Desk Professionals to join our team and provide exceptional support to our customers.About the JobAs a Help Desk Professional, you will be responsible for resolving customer complaints and issues in a timely and professional...
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Help Desk Specialist
3 days ago
Quezon City, National Capital Region, Philippines NeksJob Full timeNeksJob is a dynamic organization that values innovation and customer satisfaction. We are seeking a Help Desk Specialist to join our team and provide top-notch customer service and support.Job SummaryThe Help Desk Specialist will be responsible for responding to customer inquiries, resolving technical issues, and collaborating with internal teams to drive...
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Help Desk Engineer
3 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeAre you passionate about delivering exceptional customer experiences? Do you have a knack for solving complex technical problems?Nityo Infotech Services Philippines is hiring a Help Desk Engineer to join our team of dedicated professionals.About the RoleIn this role, you'll be responsible for providing top-notch support to our clients, responding to their...
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Help Desk Management Expert
3 days ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeAbout the Job:The Help Desk Management Expert position at BEST CAREERS AND OPPORTUNITIES is responsible for managing the day-to-day operations of our help desk, including overseeing the resolution of customer complaints and implementing process improvements.Main Responsibilities:To manage the day-to-day operations of our help desk, ensuring that customer...
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Help Desk Support
4 days ago
Mandaluyong City, National Capital Region, Philippines CC- Global Careers Full timeTroubleshoot Issues: Diagnose and resolve hardware, software, and network problems.Assist Users: Provide technical support via phone, email, or chat.Log Issues: Record and track issues in the help desk system.Provide Solutions: Offer step-by-step solutions or escalate complex issues to higher support tiers.Maintain Knowledge Base: Update FAQs and guides for...
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Help Desk Technician
6 days ago
Quezon City, National Capital Region, Philippines The Hird Corp. Full timeKey ResponsibilitiesThe Help Desk Technician will be responsible for providing technical support to our staff and external clients. This includes resolving technical issues, providing training and guidance, and maintaining accurate records.RequirementsStrong technical knowledge and problem-solving skills.Excellent communication and customer service...
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Help Desk Technician
7 days ago
Mandaluyong City, National Capital Region, Philippines ConnectOS Full time**Company Overview:**Our company, ConnectOS, is a leading provider of pharmacy services in Australia, operating over 500 stores across the country. We strive to provide exceptional customer service and great savings on a wide range of brands and products.**Job Summary:**We are seeking a skilled Senior Service Desk Analyst to join our team at ConnectOS. As a...
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Help Desk Specialist
3 days ago
Quezon City, National Capital Region, Philippines MHR Global Full timeThe ideal candidate for this position will possess excellent communication skills, both written and verbal. As a Help Desk Specialist, you will be the primary point of contact for customers, providing them with solutions to their problems.Job Description:Provide assistance to customers via phone, email, and chat platforms.Analyze customer complaints and...
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Help Desk Technician
3 days ago
Quezon City, National Capital Region, Philippines Wipro Technologies Full timeJoin Wipro Technologies' dynamic team as a Help Desk Technician! This role involves providing exceptional technical support to our clients, ensuring their issues are resolved promptly and efficiently.ResponsibilitiesMain ResponsibilitiesClient Interaction: Engage with clients through multiple communication channels, addressing their queries and...
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Help Desk Engineer
4 days ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeBEST CAREERS AND OPPORTUNITIES is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and exceeding our customers' expectations.">Job Summary:">We are seeking a Help Desk Engineer to join our team at BEST CAREERS AND OPPORTUNITIES. As a Help Desk Engineer, you will be responsible for providing technical...