IT Help Desk Professional
4 days ago
Lancesoft Philippines is hiring a Technical Support Engineer to join our dynamic team.
We are looking for someone with at least 3 years of experience in technical support, with a focus on mobile applications or digital banking.
Strong knowledge of ticketing systems, problem management, and incident resolution processes is a must.
Excellent communication, analytical, and problem-solving skills are essential for success in this role.
Preferred certifications include ITIL Foundation Certification, Certified Support Professional (CSP), and Certified Help Desk Professional (CHDP).
- Seniority Level: Associate
- Employment Type: Contract
- Job Function: Information Technology
- Industries: IT Services and IT Consulting, Banking
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