IT Help Desk Professional

4 days ago


Makati City, National Capital Region, Philippines Lancesoft Philippines Full time
Job Summary:

Lancesoft Philippines is hiring a Technical Support Engineer to join our dynamic team.

We are looking for someone with at least 3 years of experience in technical support, with a focus on mobile applications or digital banking.

Strong knowledge of ticketing systems, problem management, and incident resolution processes is a must.

Excellent communication, analytical, and problem-solving skills are essential for success in this role.

Preferred certifications include ITIL Foundation Certification, Certified Support Professional (CSP), and Certified Help Desk Professional (CHDP).

  • Seniority Level: Associate
  • Employment Type: Contract
  • Job Function: Information Technology
  • Industries: IT Services and IT Consulting, Banking


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