Help Desk Technician
3 days ago
Join Wipro Technologies' dynamic team as a Help Desk Technician This role involves providing exceptional technical support to our clients, ensuring their issues are resolved promptly and efficiently.
ResponsibilitiesMain Responsibilities
- Client Interaction: Engage with clients through multiple communication channels, addressing their queries and concerns.
- System Knowledge: Develop in-depth knowledge of software, hardware, and other equipment used by clients.
- Incident Management: Log and manage service desk tickets using designated tools, ensuring adherence to SLAs and TAT.
- Problem-Solving: Analyze and resolve client issues efficiently, escalating when necessary.
- Service Quality:
- Maintain excellent customer satisfaction ratings
- Ensure prompt resolution of client issues
- Reliability: Demonstrate consistent attendance and punctuality
- Professionalism: Uphold the highest standards of professionalism in client interactions
We are committed to creating an inclusive and accessible work environment.
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Help Desk Technician
6 days ago
Quezon City, National Capital Region, Philippines The Hird Corp. Full timeKey ResponsibilitiesThe Help Desk Technician will be responsible for providing technical support to our staff and external clients. This includes resolving technical issues, providing training and guidance, and maintaining accurate records.RequirementsStrong technical knowledge and problem-solving skills.Excellent communication and customer service...
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IT Help Desk Technician
4 days ago
Quezon City, National Capital Region, Philippines Neksjob Full timeNeksjob is seeking an experienced IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support and troubleshooting assistance to customers, ensuring timely resolution of complex issues.The ideal candidate will have excellent communication skills, the ability to work in a fast-paced environment, and a...
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Help Desk Specialist
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Quezon City, National Capital Region, Philippines Archgso Full timeJob OverviewArch Global Services is a leading provider of innovative solutions for businesses. We are seeking a skilled Help Desk Specialist to join our team.
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Help Desk Technician
7 days ago
Mandaluyong City, National Capital Region, Philippines ConnectOS Full time**Company Overview:**Our company, ConnectOS, is a leading provider of pharmacy services in Australia, operating over 500 stores across the country. We strive to provide exceptional customer service and great savings on a wide range of brands and products.**Job Summary:**We are seeking a skilled Senior Service Desk Analyst to join our team at ConnectOS. As a...
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Help Desk Specialist
3 days ago
Quezon City, National Capital Region, Philippines Metacom Full timeAre you passionate about delivering outstanding customer experiences? Do you have excellent communication skills and a strong commitment to problem-solving? If so, we encourage you to apply for the Help Desk Specialist position at Metacom.About the Role:We are seeking a Help Desk Specialist who can provide top-notch support to our clients via various...
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Help Desk Associates
3 days ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeNeks Job Philippines Job Description:About This Role: We are seeking highly motivated and customer-focused individuals to join our team as Help Desk Associates. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Responding to customer inquiries via phone, email, or chatResolving...
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Help Desk Technician
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Quezon City, National Capital Region, Philippines Healthy Options Full timeAbout the RoleAs an IT Support Specialist at Healthy Options, you will be part of a dynamic team that manages the company's IT support system.This role requires excellent communication and problem-solving skills, with a focus on delivering high-quality customer service.Main Duties and ResponsibilitiesFirst-Line Support: Handle initial inquiries and provide...
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Help Desk Specialist
3 days ago
Quezon City, National Capital Region, Philippines NeksJob Full timeNeksJob is a dynamic organization that values innovation and customer satisfaction. We are seeking a Help Desk Specialist to join our team and provide top-notch customer service and support.Job SummaryThe Help Desk Specialist will be responsible for responding to customer inquiries, resolving technical issues, and collaborating with internal teams to drive...
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Help Desk Management Expert
3 days ago
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Help Desk Expert
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Makati City, National Capital Region, Philippines Recruitment Hub by M and J Solutions Provider Inc. Full timeWe are looking for a skilled Help Desk Expert to join our team at Recruitment Hub by M and J Solutions Provider Inc. In this role, you will be responsible for providing technical support and assistance to customers, ensuring that their concerns are resolved promptly and professionally.As a Help Desk Expert, you will act as the primary point of contact for...
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Help Desk Specialist
3 days ago
Quezon City, National Capital Region, Philippines MHR Global Full timeThe ideal candidate for this position will possess excellent communication skills, both written and verbal. As a Help Desk Specialist, you will be the primary point of contact for customers, providing them with solutions to their problems.Job Description:Provide assistance to customers via phone, email, and chat platforms.Analyze customer complaints and...
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Help Desk Engineer
4 days ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeBEST CAREERS AND OPPORTUNITIES is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and exceeding our customers' expectations.">Job Summary:">We are seeking a Help Desk Engineer to join our team at BEST CAREERS AND OPPORTUNITIES. As a Help Desk Engineer, you will be responsible for providing technical...
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Help Desk Associate
4 days ago
Quezon City, National Capital Region, Philippines Santaisabel Full timeSantaisabel is seeking a highly motivated Help Desk Associate to join our team. The ideal candidate will have a strong technical background, excellent communication skills, and a positive attitude.Responsibilities:Assist customers with technical issues and concerns.Provide troubleshooting guidance and escalate issues to the appropriate personnel when...
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Help Desk Assistant
3 days ago
Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full timeJob Description OverviewThis position is focused on delivering excellent customer service and technical support to clients. As a Help Desk Assistant, you will be responsible for:Responding to customer inquiries and resolving issues via phone calls.Providing solutions to requests received during phone conversations.Working closely with superiors to complete...
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Help Desk Support Specialist
2 days ago
Quezon City, National Capital Region, Philippines Gratitude Philippines Full timeJob OverviewWe are seeking a skilled and dedicated individual to join our team as a Help Desk Support Specialist. As a key member of our Gratitude Philippines family, you will be responsible for providing exceptional customer service and technical support to our clients. This is an exciting opportunity to grow your career and make a meaningful impact.
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IT Help Desk Representative
7 days ago
Quezon City, National Capital Region, Philippines JetSon Manpower Agency Full timeJetSon Manpower Agency is seeking a highly skilled IT Help Desk Representative to join our team. In this role, you will be responsible for providing technical support and assistance to customers with software and hardware-related issues.Responsibilities:Diagnose and troubleshoot technical problems, escalating complex issues as needed.Document customer...
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IT Service Desk
2 weeks ago
Quezon City, National Capital Region, Philippines Stark Asia Solutions Inc. Full timeOn-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...
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Help Desk Engineer
3 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeAt Nityo Infotech Services Philippines Inc., we are seeking a highly skilled Help Desk Engineer to join our team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our systems and providing exceptional customer service.Key ResponsibilitiesManage on-call rotations to ensure timely incident response and minimize...
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Help Desk Professional
4 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeAre you looking for a challenging and rewarding career opportunity? Look no further than Neksjob Corporation! We are seeking Help Desk Professionals to join our team and provide exceptional support to our customers.About the JobAs a Help Desk Professional, you will be responsible for resolving customer complaints and issues in a timely and professional...
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Help Desk Support
4 days ago
Mandaluyong City, National Capital Region, Philippines CC- Global Careers Full timeTroubleshoot Issues: Diagnose and resolve hardware, software, and network problems.Assist Users: Provide technical support via phone, email, or chat.Log Issues: Record and track issues in the help desk system.Provide Solutions: Offer step-by-step solutions or escalate complex issues to higher support tiers.Maintain Knowledge Base: Update FAQs and guides for...