Help Desk Support

1 week ago


Mandaluyong City, National Capital Region, Philippines CC- Global Careers Full time
Troubleshoot Issues: Diagnose and resolve hardware, software, and network problems.

Assist Users: Provide technical support via phone, email, or chat.

Log Issues: Record and track issues in the help desk system.

Provide Solutions: Offer step-by-step solutions or escalate complex issues to higher support tiers.

Maintain Knowledge Base: Update FAQs and guides for common issues.

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