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Professional Services Coordinator

1 week ago

Manila, National Capital Region, Philippines Canon Australia Full time

About This Role:

This is an excellent opportunity for experienced customer service professionals to deliver exceptional customer experiences and make a real difference to our clients' businesses.

Key Responsibilities:

  1. Providing expert customer service and support, responding to customer inquiries and resolving issues.
  2. Collaborating with internal teams to ensure seamless customer service delivery.
  3. Maintaining accurate customer records and staying up-to-date with product knowledge.
  4. Escalating complex customer issues to team leaders when necessary.

Requirements:

  • Customer Service degree or related field highly preferred.
  • Minimum 6 months full-time customer-facing experience.