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Resource Coordinator Professional

2 weeks ago

Manila, National Capital Region, Philippines Atlas Technica Full time
Job Description

This position is responsible for ensuring engineers in the support department are utilized to their full capacity and that any issues of scheduling and coordination of work are addressed.

Key Responsibilities:
  • Scheduling engineering calendars and tickets for a global support organization across several time zones.
  • Coordinating all IT resources to drive completion of tasks and ensure efficient resource utilization.
  • Coordinating scheduling of work with internal resources and client contacts.
  • Scheduling internal and onsite technical resources in our ticketing system.
  • Evaluating, prioritizing and assigning IT to support requests, following up where needed to ensure completion of outstanding items.
Requirements:
  • Strong communication and interpersonal skills, specifically strong customer service skills.
  • Strong organizational and time management skills.
  • Strong attention to detail.
  • Ability to multi-task in a fast-paced environment.
  • English language skills sufficient for professional communication in a business environment.