
Patient Intake Coordinator
23 hours ago
We are seeking a highly organized and results-driven individual to join our team as a Patient Intake Coordinator. This role will be responsible for converting inbound leads into booked evaluations for partner speech therapy practices.
About the Role:The ideal candidate will have excellent communication skills, a friendly and professional phone presence, and strong attention to detail. They will also be tech-savvy and comfortable navigating CRMs, scheduling tools, and communication platforms.
Key Responsibilities:- Respond to inbound leads via phone and text who are seeking speech therapy services
- Build trust and connection quickly, representing our partner practices with professionalism and empathy
- Estimate out-of-pocket insurance costs using proprietary tools
- Match patients with appropriate therapists based on location, specialty, and insurance compatibility
- Schedule evaluations and follow-ups using EHR and calendar tools
- Excellent communication skills and a friendly, professional phone presence
- Strong attention to detail and ability to stay organized across multiple systems
- Tech-savvy and comfortable navigating CRMs, scheduling tools, and communication platforms
- Availability to work weekends (Saturday & Sunday)
We provide a range of benefits to support your career growth and well-being, including:
- Generous PTO: Ample paid time off to rest and recharge
- Health Coverage: HMO coverage after 3 months
- Direct Mentorship: Grow through guidance from industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Application
- Screening
- Skills Assessment
- Interview
- Client Onboarding
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