Patient Experience Manager

About UsWe are building the world's first patient-centered virtual heart clinic.Our Mission StatementTo revolutionize patient lives and fundamentally change entrenched industries by applying technology and data ethically and compassionately.We are a team of clinicians, mathematicians, entrepreneurs, and engineers who share a united belief in our mission.We...

We are seeking a dedicated and detail-oriented professional to join our team as a Remote Intake Specialist. The ideal candidate will have excellent communication skills, be fluent in English, and have experience in a customer service, patient intake, or call center role.">Job Title: Remote Intake SpecialistAbout the Role:The primary responsibility of this...

Job Title: Patient Journey GuideLocation: Remote, working EST hoursJob Type: Contractor, Full-timeAbout the Role:We are seeking a detail-oriented Patient Journey Guide to provide empathetic support and navigation through complex healthcare journeys.Main Responsibilities:1. Patient Support & CoordinationAct as the primary point of contact for patients,...

Job Title: Patient Liaison SpecialistJob DescriptionThe Patient Liaison Specialist serves as the primary point of contact between patients and caregivers, ensuring the delivery of high-quality, continuous care. This role requires proactive communication, exceptional organizational skills, and the ability to manage complex patient care needs while maintaining...

Job OverviewThis role involves coordinating patient care in a remote setting, requiring strong organizational skills and excellent communication abilities.Key responsibilities include answering incoming calls, making outbound calls to patients for appointment reminders, and responding to patient text messages and emails with accurate and timely...

We are seeking a professional to record patient medical history, symptoms, diagnoses, and other pertinent health background.This role involves documenting physician's or healthcare provider's findings, follow-up instructions, and prescribed treatments. The ideal candidate will also transcribe verbal orders and medical dictation related to patient orders like...

Role OverviewWe are seeking a dedicated Patient Navigator to help individuals navigate the complexities of the healthcare system.Enroll patients in aid programs, ensuring accuracy and completeness.Manage post-enrollment work, including submitting claims or ordering medications.Review patient enrollments for accuracy and completeness, identifying areas for...

Job SummaryWe are seeking a highly skilled and compassionate Remote Intake Specialist to join our team. This role requires exceptional communication skills, empathy, and the ability to multitask in a fast-paced environment.The ideal candidate will have experience working in customer service, patient intake, or call center roles, with a strong focus on...

Job TitleWe are seeking a highly skilled and experienced Customer Service Associate to join our Member Experience team.This is a unique opportunity to work with a talented group of professionals who are passionate about delivering exceptional customer service and support.The ideal candidate will have a proven track record of providing outstanding customer...

Patient Care Coordinator - Virtual Assistant (Pediatrics) Permanent This is a remote position. Virtual Rockstar is hiring a Patient Care Coordinator on behalf of a pediatric therapy clinic that provides occupational, speech, and developmental therapy services. The Patient Care Coordinator is the front line of support for patients and families, ensuring a...