Empowering Patient Lives as a Compassionate Healthcare Advocate

1 week ago


Barcelona, Philippines beBeeNavigator Full time ₱600,000 - ₱700,000
Role Overview

We are seeking a dedicated Patient Navigator to help individuals navigate the complexities of the healthcare system.

  • Enroll patients in aid programs, ensuring accuracy and completeness.
  • Manage post-enrollment work, including submitting claims or ordering medications.
  • Review patient enrollments for accuracy and completeness, identifying areas for improvement.
  • Escalate and appeal denials, providing emotional support and empathy.
  • Order, receive, and log medication orders, coordinating timely deliveries to designated pharmacies.
  • Provide exceptional customer service, addressing patient needs and concerns.
  • Offer guidance on informed financial decisions about healthcare, empowering patients to take control of their well-being.
  • Identify opportunities to improve services, enhancing patient outcomes and experiences.

As a Patient Navigator, you will collaborate with healthcare providers, pharmacies, and aid programs to streamline assistance and improve lives. With a commitment to excellence, we strive to make healthcare more accessible for everyone.

Requirements
  • Proven experience in high-performance environments.
  • Hands-on experience working in healthcare is essential.
  • Strong listening and communication skills, with excellent written and verbal proficiency.
  • Proficient computer skills and attention to detail.
  • Ability to offer emotional support and empathy, with a passion for patient well-being.
  • Pass background checks and complete medical clearance per health system requirements.
  • Work within the United States time zone, maintaining a HIPAA-compliant remote workspace.

This role requires working within the United States time zone, adhering to technology guidelines for seamless connectivity and effective communication.


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