WFM Team Leader

About the RoleThe successful candidate will be responsible for leading the WFM team, driving business growth, and promoting best practices in workforce management. If you are a seasoned professional with expertise in forecasting, scheduling, and team management, we encourage you to apply.

About the TeamWe are seeking a Data-Driven Decision Making Leader to join our WFM and MIS team. This is an exciting opportunity for a motivated individual to drive business growth and improvement through data analysis and strategic planning.The successful candidate will be responsible for developing and implementing WFM and MIS strategies to improve...

HCL Technologies Philippines Inc is seeking a highly skilled WFM Lead and MIS Strategist to join our team. The ideal candidate will have a strong background in workforce management, operations, and data analytics.The successful applicant will be responsible for leading the WFM and MIS functions within the organization, ensuring accurate and timely reporting,...

The WFM/MIS Lead will be responsible for leading and overseeing the Workforce Management (WFM) and Management Information Systems (MIS) processes within the organization. This role will focus on optimizing resource planning, improving operational efficiency, and driving data-driven decision-making through accurate and timely reporting.Key...

Neksjob Philippines is looking for an experienced Workforce Management Planning Analyst to join our operations team. In this role, you will be responsible for analyzing and managing workforce data to forecast staffing needs, developing and maintaining schedules that align with business needs, and monitoring real-time performance to ensure service levels are...

We are seeking a highly skilled Business Analyst with expertise in time tracking, scheduling, and absence requirements within complex multi-business unionized environments. The ideal candidate will have a background working with UKG Dimensions, UKG Pro WFM, or similar time and attendance applications involving intricate time and attendance scenarios.Key...

The WFM Compliance Analyst is vital in ensuring that our Customers receive support from the right agent at the right time. They also ensure that this is done as efficiently as possible.The WFM Compliance Analyst will work directly with Hopper's Outsourced Service Providers to ensure that they are scheduling the right number of agents across the right skills....

At Percepta, we bring first-class service across each market we support. As a Workforce Management Specialist in Cainta, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You'll Be DoingThe Workforce Management (WFM) Specialist's primary responsibility is to...

We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals.YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career development and certificationsTravel &...

We are seeking a Business Analyst with experience of time tracking, scheduling and absence requirements within a complex multi-business unionised environment. You will ideally have a background working with UKG Dimensions, UKG Pro WFM or other similar time and attendance applications involving complex time and attendance scenarios. This role will take the...

We are looking for a talented Business Analyst to join our team at Fresenius Medical Care. As a key member of our organization, you will play a crucial role in partnering with our business teams to solve complex challenges by leveraging your process, technology, and systems expertise.Responsibilities:Lead business requirement gathering and analysis to inform...

EDUCATIONAL QUALIFICATIONSPreferably a graduate of any bachelor's degreeRELEVANT EXPERIENCEWith 1 year BPO experienceGood spoken & written English communications skillComputer proficient and can navigate the computer with minimum-to-zero supervisionKey Responsibilities and DutiesMonitors real-time ACD work state of agents, schedule and break adherences, and...

About Dexcom Inc.Dexcom Inc., a pioneering company, has revolutionized the field of continuous glucose monitoring. With a mission to transform diabetes management, we've established ourselves as global leaders. Our journey began with a simple yet ambitious goal: to empower individuals to take control of their health. Today, we're broadening our horizons to...

Greetings! If you're looking for a challenging role that allows you to utilize your skills and experience, we'd love to hear from you!We're seeking a talented WFM Manager to join our team at GGIS Services. As a key member of our team, you will be responsible for managing daily operations for workforce scheduling and real-time management.Job...

Job ResponsibilitiesThe Business Intelligence Analyst - WFM will be responsible for designing and implementing data analytics solutions to drive business growth.Design and develop comprehensive reports and dashboards to support business decision-making.Analyze large datasets to identify trends, patterns, and correlations.Collaborate with cross-functional...

Key AccountabilitiesThe WFM Data Analytics Specialist will be responsible for providing data-driven insights to support business growth.Develop and maintain comprehensive reports and dashboards to support decision-making.Conduct in-depth data analysis to identify opportunities for process improvement and measure success.Collaborate with cross-functional...

The Team Leader is responsible for entry level supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and providing...

Team LeaderWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow, and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of the BEST among BPO companies worldwide.WHAT IS A TEAM LEADER?Our awesome client, a leading/start-up company based in Australia, is...

TEAM LEADERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A TEAM LEADER?Our awesome client, a healthcare company based in Australia, is looking for...

TEAM LEADERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A TEAM LEADER?Our awesome client, a leading company based in Australia, is looking for a...