WFM Data Analytics Specialist

HCL Technologies Philippines Inc is seeking a highly skilled WFM Lead and MIS Strategist to join our team. The ideal candidate will have a strong background in workforce management, operations, and data analytics.The successful applicant will be responsible for leading the WFM and MIS functions within the organization, ensuring accurate and timely reporting,...

At Percepta, we bring first-class service across each market we support. As a Workforce Management Specialist in Cainta, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You'll Be DoingThe Workforce Management (WFM) Specialist's primary responsibility is to...

Job DescriptionThe WFM Planner will play a crucial role in the development and implementation of Workforce Management strategies that align with the company's goals and objectives. This individual will be responsible for analyzing historical data, identifying trends, and making informed decisions to optimize workforce productivity and efficiency.

Neksjob Philippines is looking for an experienced Workforce Management Planning Analyst to join our operations team. In this role, you will be responsible for analyzing and managing workforce data to forecast staffing needs, developing and maintaining schedules that align with business needs, and monitoring real-time performance to ensure service levels are...

Job Description:We are seeking a highly skilled Data Analytics Specialist to join our team. The successful candidate will be responsible for designing and developing Power Apps, Alteryx workflows, and Tableau dashboards to automate data processes. Additionally, they will ensure standards and best practices are established and met for consistent and accurate...

Job ResponsibilitiesThe Business Intelligence Analyst - WFM will be responsible for designing and implementing data analytics solutions to drive business growth.Design and develop comprehensive reports and dashboards to support business decision-making.Analyze large datasets to identify trends, patterns, and correlations.Collaborate with cross-functional...

Essilor Shared Services Philippines Incorporated is a renowned company that provides top-notch services to its clients. We are seeking a highly skilled Data Analytics Specialist to join our team.About the RoleThe successful candidate will be responsible for translating business needs into technical specifications, designing, building, and deploying BI...

Contact Center Scheduling SpecialistJoin NTT DATA, Inc.'s team of experts in business operations and make a meaningful impact.In this critical role, you will work closely with our contact center team to develop and implement effective scheduling strategies. Your attention to detail and analytical skills will be invaluable in driving operational efficiency...

We are seeking a highly skilled and motivated Workforce Management Planning Analyst to join our team at Neksjob Philippines. As a key member of our operations department, you will be responsible for monitoring and optimizing workforce performance to ensure that staffing levels align with operational needs. In this role, you will use your analytical skills to...

About the PositionWe are seeking a highly skilled and experienced Business Analytics Lead to join our team. As a key member of our operations, you will be responsible for providing reporting analytics, identifying areas for improvement, and partnering with other WFM roles in recommending resolutions.Key ResponsibilitiesProviding reporting analytics and...

Title: Data Analytics & Audit Specialist (Temporary)Job ID: 98938Country: PhilippinesCity: TAGUIG CITYProfessional area: Accounting & FinanceContract type: TemporaryProfessional level: ExperiencedLocation: TAGUIG CITY, PH, 00000At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their...

About the TeamWe are seeking a Data-Driven Decision Making Leader to join our WFM and MIS team. This is an exciting opportunity for a motivated individual to drive business growth and improvement through data analysis and strategic planning.The successful candidate will be responsible for developing and implementing WFM and MIS strategies to improve...

Equinix, Inc. seeks a Data Analytics Specialist to join its team. In this role, you will be responsible for developing and managing enterprise performance management solutions. This involves analyzing business needs, creating detailed requirements documentation, and collaborating with the IT development team.To succeed in this role, you must have strong...

EDUCATIONAL QUALIFICATIONSPreferably a graduate of any bachelor's degreeRELEVANT EXPERIENCEWith 1 year BPO experienceGood spoken & written English communications skillComputer proficient and can navigate the computer with minimum-to-zero supervisionKey Responsibilities and DutiesMonitors real-time ACD work state of agents, schedule and break adherences, and...

At TTEC, we strive to deliver exceptional customer experiences across our global operations. As a Workforce Management Specialist in Cainta, you'll be part of a talented team creating and delivering amazing experiences while enjoying the satisfaction of being part of a unique culture.Job OverviewThe Workforce Management (WFM) Specialist's primary...

The WFM Compliance Analyst is vital in ensuring that our Customers receive support from the right agent at the right time. They also ensure that this is done as efficiently as possible.The WFM Compliance Analyst will work directly with Hopper's Outsourced Service Providers to ensure that they are scheduling the right number of agents across the right skills....

Data Analytics Specialist - Healthcare Revenue Cycle, Healthcare Finance Operations, RCAAs part of the Amazon Healthcare Finance Operations Services team, you will find yourself working with exceptionally talented people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare businesses,...

We are seeking a highly skilled Business Analyst with expertise in time tracking, scheduling, and absence requirements within complex multi-business unionized environments. The ideal candidate will have a background working with UKG Dimensions, UKG Pro WFM, or similar time and attendance applications involving intricate time and attendance scenarios.Key...

At Optum, we're committed to creating a culture that fosters innovation, collaboration, and growth.Job DescriptionWe're seeking a Performance Analytics Lead to join our workforce planning team in the National Capital Region, Philippines. As a key member of our team, you'll be responsible for analyzing and implementing initiatives to optimize and scale our...

About the roleHR Data Analytics Specialist. In this full-time role, you will be responsible for collecting, analysing, and interpreting HR data to drive strategic workforce decisions and improve the overall employee experience. Based in Mandaluyong City Metro Manila, you will play a key role in supporting the HR team and contributing to the success of this...