
Customer Care Specialist
3 days ago
We are seeking an experienced professional to fill the role of Assistant Manager-Customer Care Voice-Inbound.
Key Responsibilities- To ensure the achievement of assigned targets in alignment with Service Level Agreements (SLAs).
- To uphold transaction quality within predefined parameters and control claim costs to minimize leakage.
- To maintain accuracy in reserves and payments while managing the lifecycle of claims.
- To adhere to company policies and procedures to ensure operational efficiency.
- To manage both inbound and outbound calls, as well as other correspondence related to claims.
- Skillful communicator able to build rapport and facilitate effective communication for timely resolution of customer concerns.
- Able to manage multiple tasks simultaneously while maintaining a high level of productivity.
- Strong analytical skills to analyze data and make informed decisions.
- Ability to work effectively in a team environment and contribute to achieving business objectives.
We are committed to delivering excellence and maintaining high standards in claims management.
-
Customer Care Senior Specialist
3 days ago
Cebu City, Central Visayas, Philippines Lexmark Full timeWe are seeking a dedicated and experienced Customer Care Senior Specialist to join our team. The Customer Care Senior Specialist is a customer-facing role (via phone or email or social media) responsible for managing and providing resolution to customer complaints and inquiries by collaborating with the right Lexmark team to solve problems quickly and...
-
Care and Support Specialist
1 week ago
Cebu City, Central Visayas, Philippines beBeeCare Full timeJob Title: Care and Support SpecialistWe are seeking a professional to provide exceptional care and support services to our clients. The ideal candidate will have excellent communication skills, empathy, and the ability to work in a fast-paced environment.Responsibilities:Provide high-quality customer service to existing clientsAnswer customer inquiries and...
-
Customer Care
5 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeStaff4Me is seeking a dedicated Customer Care representative to join our growing team. In this role, you will be vital in delivering outstanding service to our customers by assisting them with inquiries, resolving issues, and ensuring a positive overall experience. Your ability to communicate effectively and empathize will help us build lasting customer...
-
Customer Care Leader
2 days ago
Cebu City, Central Visayas, Philippines beBeeCustomerCare Full time $35,000 - $55,000Customer Care Leader Job SummaryWe are seeking a skilled and experienced leader to join our team as a Customer Care Supervisor. In this role, you will be responsible for overseeing the daily operations of our customer care department, ensuring that all customer interactions are handled in a timely and professional manner.Key Responsibilities:Team Leadership:...
-
Customer Care Technical Specialist
1 week ago
Cebu City, Central Visayas, Philippines beBeeSupport Full timeTechnical Support Analyst RoleAt our organization, we are dedicated to delivering care and improving health outcomes through technology. As a key member of our team, you will play a vital role in connecting people with the care and resources they need to live healthier lives.The work is highly rewarding, as you will directly impact the health of our clients...
-
Customer Care Representative
3 days ago
Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full timeJoin to apply for the Customer Care Representative role at Talent Outsourcing Channel Solutions"Join us and enjoy these Perks and Benefits"Competitive salary packageGovernment Mandated BenefitsPerformance Bonuses and IncentivesExciting Allowances and moreCareer growthQualificationsAt least a high school graduate (old curriculum) or senior high school...
-
Customer Care Associates in Cebu site
5 days ago
Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full timeJoin to apply for the Customer Care Associates in Cebu site role at Talent Outsourcing Channel Solutions.OverviewThe Customer Care Associates position is based in Cebu. This role requires effective English communication, being amenable to on-site work and shifting schedules, and meeting the qualifications listed.Qualificationsat least HS/SHS graduateat least...
-
Assistant Manager-Customer Care Voice-Claims
3 days ago
Cebu City, Central Visayas, Philippines EXL Full timeAssistant Manager-Customer Care Voice-Claims - FNOLJoin to apply for the Assistant Manager-Customer Care Voice-Claims - FNOL role at EXLWe are seeking a Customer Service Representative to assist customers with their inquiries via calls, chat, and emails, encompassing generic queries, account/application status, and insurance-related concerns. The ideal...
-
Customer Care Specialist
6 days ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full timePosition Title: Customer Care SpecialistWork Set Up: OnsiteSchedule: 9:00 PM to 6:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:The Customer Care Specialist is responsible for delivering outstanding customer service by handling patient and healthcare provider inquiries, assisting with...
-
Customer Care Specialist
6 days ago
Cebu City, Central Visayas, Philippines beBeeService Full time ₱10,000 - ₱15,000Imagine a career where you can make a real difference in people's lives, one conversation at a time.As a Customer Service Representative, you will be the face of our company, providing exceptional support to customers who need help with their plans, subscriptions, or services. Whether it's resolving issues, answering questions, or simply listening to...