Customer Service Operations Lead

3 days ago

Makati City, National Capital Region, Philippines beBeeSupport Full time ₱1,800,000 - ₱2,500,000

Avaloq is a leading provider of wealth management technology and services, expanding its global footprint with 2,500 colleagues in 12 countries and over 160 clients worldwide.

As a Support Manager, you will provide first-level support for internal tools, manage access control, and oversee the OnCall support rotation.

This role involves executing regular housekeeping activities, maintaining system integrity and security, and ensuring compliance with audit policies.

Key Responsibilities:
  • Provide first-level support for internal tools
  • Manage access control for internal and external users
  • Oversee global OnCall support rotation
  • Execute regular housekeeping activities

The ideal candidate will champion a collaborative work environment, empowering colleagues to reach their full potential.

Join us in creating a dynamic work environment that fosters growth, flexibility, and opportunities to work closely with financial institutions.

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